Events Support Specialist

OMB; Charlotte (NC); Presencial; USD 40.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Long-term disability insurance

Paid time off

Retirement plan with company match

Beer stipend

Employee discount

Descripción de la vacante

The Olde Mecklenburg Brewery (OMB) seeks an Events Support Specialist in Charlotte, NC, to power behind-the-scenes event logistics from setup to breakdown. You’ll work with the Event Sales Manager on client inquiries, planning, timelines, and execution, ensuring flawless guest experiences.

Role requires hospitality background, strong interpersonal skills, and the ability to multitask in a fast-paced environment.

Formación

• Hospitality experience required.
• Strong interpersonal skills with a guest-first mindset.
• Ability to multitask in a fast-paced environment.
• Positive, professional, and reliable.
• Ability to lift 30 lbs and remain on your feet for extended periods.

Responsabilidades

• Work directly alongside the Event Sales Manager to support the entire event process, from initial client inquiry and planning through event execution and completion.
• Support the Event Sales Manager by taking ownership of administrative details, including event documentation, guest counts, menu selections, timelines, and internal event notes.
• Serve as a key liaison between the Event Sales Manager, clients, and operations teams communicating event requirements, timelines, layouts, and special requests.
• Oversee event setup, breakdown, and transitions between functions, ensuring spaces are prepared and events run smoothly from start to finish.
• Proactively anticipate client and operational needs, identifying potential challenges and coordinating solutions before they impact the event experience.
• Provide additional hospitality and taproom support during non-event periods as operational needs allow.
• Maintain detailed knowledge of OMB's event spaces, menus, beverage offerings, packages, and policies to confidently assist clients and support the sales process.
• Ensure all events are executed in accordance with OMB's service standards, operational procedures, and applicable health, safety, and alcohol service regulations.

Conocimientos

Hospitality experience

Interpersonal skills

Multitasking

Reliability

Physical stamina

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Events Support Specialist

Private Events Full Time Professional Charlotte, NC, US

Salary Range: $40,000.00 To $45,000.00 Annually

THE OLDE MECKLENBURG BREWERY

POSITION

EVENTS SUPPORT SPECIALIST

Power the event. Support the team. Create the moment.

REPORTS TO

General Manager

LOCATION

Charlotte, NC

POSITION TYPE

ABOUT OMB

The Olde Mecklenburg Brewery (OMB) is one of Charlotte’s premier destinations for craft beer. Founded in 2009, OMB brews exclusively to the German Purity Law of 1516 — Reinheitsgebot — which requires every beer be made with only four ingredients: water, barley, hops, and yeast. That standard of tradition and authenticity runs through everything we do.

Our original location sits in Charlotte’s Lower South End (LoSo) and features a state-of-the-art production facility, a full-service restaurant, and a one-acre biergarten. In Spring 2024, we expanded with a second location in Ballantyne — a two-story, 14,000-square-foot restaurant and biergarten built to host even more of our community. Our beers are distributed across North Carolina through an independent wholesaler network.

OMB is proud of its community involvement and its place in Charlotte’s beer scene — an iconic representation of German brewing tradition in the South.

ABOUT THE ROLE

THE ROLE AT A GLANCE

The Events Support Specialist powers the behind-the-scenes logistics that make every OMB private event run seamlessly — from setup to final breakdown, and every guest moment in between.

WHAT YOU’LL DO

• Work directly alongside the Event Sales Manager to support the entire event process, from initial client inquiry and planning through event execution and completion. Assisting with client communications, event inquiries, site tours, proposals, and follow-ups as needed.
• Support the Event Sales Manager by taking ownership of administrative details, including event documentation, guest counts, menu selections, timelines, and internal event notes .
• Serve as a key liaison between the Event Sales Manager, clients, and operations teams communicating event requirements, timelines, layouts, and special requests.
• Oversee event setup, breakdown, and transitions between functions, ensuring spaces are prepared and events run smoothly from start to finish.
• Proactively anticipate client and operational needs, identifying potential challenges and coordinating solutions before they impact the event experience.
• Provide additional hospitality and taproom support during non-event periods as operational needs allow.
• Maintain detailed knowledge of OMB's event spaces, menus, beverage offerings, packages, and policies to confidently assist clients and support the sales process.
• Ensure all events are executed in accordance with OMB's service standards, operational procedures, and applicable health, safety, and alcohol service regulations.

WHY YOU’LL LOVE IT HERE

At OMB, you’ll experience the excitement of the events world while working in one of Charlotte’s most iconic breweries. You’ll:

• Learn and grow alongside an experienced events team.
• Work in beautiful indoor and outdoor venues full of energy and community spirit.
• Enjoy a fun, team-oriented workplace — and great beer perks.

QUALIFICATIONS

• Hospitality experience required.
• Strong interpersonal skills with a guest-first mindset.
• Ability to multitask in a fast-paced environment.
• Positive, professional, and reliable.
• Ability to lift 30 lbs and remain on your feet for extended periods.

WHAT’S IN IT FOR YOU

COMPENSATION

Base salary plus variable event-based compensation.

CLASSIFICATION

HEALTH COVERAGE

Medical, dental, and vision.

LTD INSURANCE

Employer-paid long-term disability coverage.

PTO

Paid time off.

Retirement plan with company match.

BEER STIPEND

Free beer stipend for OMB staff.

EMPLOYEE DISCOUNT

On food, merchandise, and beer.

OMB CORE VALUES

01

02

Integrity, do the right thing

03

Service-minded

04

Point of pride in the community

05

06

Team

ADDITIONAL REQUIREMENTS

All candidates must pass a pre-employment / post-offer background check. Applications are reviewed regularly for both locations; if we’d like to move forward, HR will reach out via phone or email. Positions are posted and maintained regularly — if you have not received communication from HR, we may not have an open position at this time, but may contact you for a future one. OMB participates in E-Verify for employment verification. OMB is an equal opportunity employer that hires individuals based on job-related qualifications and abilities.