Events Operator Lead - Atlanta Evergreen Hotel - Stone Mountain Admin

Aramark; Stone Mountain (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Aramark’s Stone Mountain location is seeking an Events Operator Lead to oversee catering and premium services, coordinating staff and ensuring guest satisfaction.

You will schedule daily work, train teammates, uphold food safety standards, and deliver outstanding service for events and client requests, with flexibility for evenings and weekends.

Qualifications

• Previous supervisory experience in a related role preferred.
• Experience as a server or in a food service role required.
• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently with limited supervision.
• Working knowledge of food safety principles.
• Must be able to obtain a food safety certification.
• Must be available to work flexible hours including evenings and weekends.

Responsibilities

• Schedules and assigns daily work within a premium services operation.
• Oversees the completion of tasks in catering, restaurant, or suites environment.
• Trains and guides staff on duties, food safety, sanitation, and customer service.
• Sets up work areas per guest/client requests and event orders.
• Ensures service areas are maintained, replenished, and clean.
• Provides excellent customer service, anticipating guests' needs.
• Maintains a positive attitude toward guests, customers, and colleagues.
• Adheres to Aramark safety policies and procedures, including food safety and sanitation.
• Ensures security of company assets.

Skills

Supervisory experience

Customer service

Communication skills

Food safety knowledge

Independent work

Job description

Requisition #: 675251

Location:

Stone Mountain, GA, US, 30083

Job Description

The Events Operator Lead is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Job Responsibilities

• Schedules and assigns daily work assignments within a premium services operation
• Oversees the completion of tasks within a catering, restaurant, or suites environment
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
• Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
• Ensures service areas are maintained including replenishment of product, cleanliness, etc.
• Provides excellent customer service, anticipating guests' needs
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

Qualifications

• Previous experience as a supervisor in a related role preferred
• Previous experience as a server or in a food service role required
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Requires ability to work independently with limited supervision
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Must be available to work flexible hours including evenings and weekends

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .