Events Operations & Systems Associate

Shoptalk; New York (NY); Hybrid; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical Benefits

401K Match

Paid Time Off

Hybrid Work Schedule

Job summary

People Inc. in New York is seeking an Associate for Business Operations & Systems within the Events team. The role focuses on improving workflows and systems that enable efficient event planning across the portfolio, with a emphasis on scalable solutions.

You will partner with cross-functional groups, help pilot Airtable-based processes, and manage projects from discovery to implementation, while ensuring adoption and reporting across events.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2+ years in event operations, business operations, process improvement, or related field.
• Experience supporting live events with complex workflows and deadlines.
• Experience partnering with technical teams to translate business needs into workflows.

Responsibilities

• Support the events systems roadmap by prioritizing improvements based on impact and needs.
• Evaluate workflows and recommend practical simplifications or improvements.
• Pilot solutions within events and expand across the portfolio where appropriate.
• Develop Airtable as a core operational platform for event planning, budgets, invoicing, sponsorships, and service delivery.
• Identify opportunities to consolidate spreadsheets and automate processes.
• Support interfaces, dashboards, views, and reporting for visibility and decision-making.
• Manage projects from discovery through implementation with clear objectives and timelines.
• Coordinate feedback and communication of progress and risks to Events leadership.
• Measure impact of solutions and identify further improvements.
• Gather team feedback and translate into system requirements and improvements.
• Support testing, rollout, documentation, training, and adoption of new processes.

Skills

Project management

Analytical thinking

Communication

Workflow analysis

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Airtable

Excel

Job description

People Inc. in New York is seeking an Associate for Business Operations & Systems within the Events team. The role focuses on improving workflows and systems that enable efficient event planning across the portfolio, with a emphasis on scalable solutions.

You will partner with cross-functional groups, help pilot Airtable-based processes, and manage projects from discovery to implementation, while ensuring adoption and reporting across events.