Events Manager

Altitude Trampoline Park; Franklin (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Altitude Trampoline Park in Franklin, MA, is seeking an enthusiastic Events Manager to lead special events and birthday parties, ensuring an exciting and organized environment. Ideal candidates will have supervisory experience and a passion for guest service. Join a dynamic team dedicated to providing fun and safety for jumpers of all ages.

Qualifications

• 1-2 years of supervisory or party event management experience
• Experience in family entertainment or amusement parks is a plus
• Goal-oriented self-motivated leaders

Responsibilities

• Schedule, coordinate and manage special events, fundraisers and birthday parties
• Supervise and schedule party staff
• Handle guests' questions and concerns professionally

Skills

Organizational Skills

Professionalism

Leadership

Guest Service

Job description

Altitude Trampoline Park Franklin, MA is looking for energetic individuals with a passion for guest experience to join our management team! Our managers are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park employees and jumpers!

The Events Manager organizes all aspects of special events, fundraisers and of course - birthday parties. We invest in the training of our party manager and equip them with everything they need to be successful.

KEY RESPONSIBILITIES

• Schedule, coordinate and manage special events, fundraisers and birthday party requests
• Create a fun and enthusiastic environment for all guests
• Organize and implement birthday activities
• Supervise and schedule party staff
• Handle guests' questions and concerns professionally and courteously
• Maintain reservations and prepare reports
• Oversee party and event experience
• Maintains open communications with management of scheduled events
• Develop and implement post event follow up
• Assists and supports front desk staff on all related questions/concerns
• Operates Point of Sale (POS) system including deposits and party transactions
• Support sales and marketing plans in collaboration with leadership team
• Follow safety and incident reporting guidelines
• Provides or performs other services or duties as required by management

QUALIFICATIONS AND SKILLS

We are looking for 1-2 years of supervisory or party event management experience. Family entertainment and amusement park background are a plus. Majority of the hours worked will be evenings and weekends; averaging 35 hours plus. Professionalism and organizational skills are a must. We are looking for goal oriented self motivated leaders.

Altitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.