Events Experience Sr. Coordinator - Beaverton, OR

CBRE HV; Beaverton (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

CBRE is seeking an Events Experience Senior Coordinator in Beaverton, OR. The role supports the events team in delivering outstanding attendee experiences, coordinating guest services, and managing event logistics on-site.

With a minimum of a high school diploma and 2+ years of related experience, you will excel in customer service, office software use, and teamwork to meet event objectives. This on-site position offers growth opportunities within CBRE's events group.

Qualifications

• High School Diploma or GED with 2+ years of job-related experience.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook) and strong organizational skills.
• Ability to lift 50 lbs and perform physical requirements.
• Problem-solving skills with ability to explain complex concepts clearly.

Responsibilities

• Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
• Record and log service requests and track the statuses. Provide administrative aid to the event team as needed.
• Deliver world-class customer service to all individuals in the facility.
• Coordinate guest services with clients, vendors, and team members for events, including arrival experience, transportation, signage, and displays.
• Assist with conference room turnover, meeting support, and event logistics as directed by senior team members.

Skills

MS Office

Organizational skills

Problem solving

Communication skills

Basic computer skills

Education

High School Diploma or GED

Job description

Events Experience Sr. Coordinator - Beaverton, OR

• Full-time

About the Role: As a CBRE Events Sr. Coordinator, you will assist events team in tasks as needed for successful events experience.

What You’ll Do:

• Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
• Record and log service requests and track the statuses. Provide administrative aid to the event team as needed.
• Deliver world-class customer service to all individuals in the facility.
• Build and maintain a database of local business recommendations. This includes preferred transportation sources, dining, entertainment, etc.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Acknowledge inquiries or complaints from clients, co-workers, and supervisors. Provide solutions in a professional customer service-driven manner.
• Resolve problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
• Provide support for meetings and events as needed.
• Work with clients, vendors, and team members to coordinate guest services. This includes arrival experience, transportation, signage, displays, special needs requirements, printing, and event security.
• Create a hospitable environment for attendees, event owners, and vendors on the day of the event.
• Assist with conference room turnover and midday room refresh as needed. Take direction from senior team members.
• Respond to event activities such as gathering event supplies, equipment needs, food & beverage services, facility security, etc.
• Organize and track/inventory event supplies as needed and alert Team when new orders are required.
• Escalate potential issues and concerns as appropriate.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact own team and other teams whose work activities are closely related.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 2+ years of job-related experience.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires problem-solving skills with the capacity to review and select solutions from available options and the ability to explain complex concepts or sensitive information. Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Why CBRE?

We value a culture of respect, integrity, service and excellence that crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in.

• Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month.
• Internal advancement available after 6-month mark.

FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list.

Forbes Named one of the best large employers in America and one of the World's Best Employers!

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.