Events Customer Service

Launch 513; Norwood (OH); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Structured training program

Daily coaching

Career progression into leadership

Hands-on industry exposure

Team-oriented culture

Job summary

Launch 513 in Cincinnati is seeking a recent graduate to join our in-market face-to-face sales team across 62 client campaigns. You will greet shoppers, assess needs, present tailored solutions, and close sales with coaching from day one.

This role includes daily training, competitive growth, and clear paths into senior sales or campaign management, with hands‑on experience across telecoms, charities, and sports campaigns.

Qualifications

• Recent college graduate with drive to learn and compete.
• Excellent communication and interpersonal skills.
• Customer-first mindset with a positive, energetic presence.

Responsibilities

• Greet shoppers, assess needs, and present tailored solutions one-on-one.
• Close sales and upsell using proven techniques.
• Represent telecoms, charity, and sports campaigns with professionalism.
• Provide friendly customer service and handle follow-ups/returns.
• Attend morning and evening training sessions and collaborate with your team to hit targets.

Skills

Communication skills

Interpersonal skills

Customer service

Sales drive

Education

Bachelor's degree or equivalent

Job description

ABOUT THE ROLE:

Jump into face‑to‑face sales across 62 client campaigns (telecoms, charities, sporting partners) at in‑market locations across Cincinnati and surrounding neighborhoods. You'll receive structured morning and evening training, daily coaching, and hands‑on selling experience that builds confidence and accelerates career growth.

WHY IS THIS GREAT FOR NEW GRADUATES:

• Fast‑paced, competitive environment that rewards results and initiative
• Daily coaching and real responsibility from day one - build transferable skills (sales, communication, customer service, negotiation)
• Clear progression paths into senior sales, team leadership, or campaign management
• Local client exposure to grow your Cincinnati network and strengthen your resume

WHAT YOU WILL DO:

• Greet shoppers, assess needs, and present tailored solutions one‑on‑one
• Close sales and upsell using proven techniques
• Represent telecoms, charity, and sports campaigns with professionalism
• Provide friendly customer service and handle follow‑ups/returns
• Attend morning and evening training sessions and collaborate with your team to hit targets

Qualifications:

• Recent college graduate (or equivalent) with a strong drive to learn and compete
• Excellent communication and interpersonal skills
• Customer‑first mindset with a positive, energetic presence
• Comfortable standing and actively engaging customers
• Quick to absorb coaching and eager to improve - retail/sales experience is a plus

Compensation

• Base salary range: $36,000-$44,000 per year (depending on experience) + performance incentives
• Structured training program and daily coaching
• Rapid skill development and visible career progression
• Hands‑on experience across multiple industries to strengthen your CV
• Supportive team culture that celebrates wins and growth