Events & Conference Center Coordinator

Cushman & Wakefield; Washington (District of Columbia); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Vision & Dental insurance

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield is seeking an Events & Conference Center Coordinator to manage scheduling, setup, and delivery coordination for conference spaces. You will liaise with vendors, IT, and catering teams to ensure all components are in place for meetings and events.

The role includes supporting development of a marketing plan and contributing to revenue-generation activities. Strong communication and multitasking are essential in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• 2+ years of customer service experience in hospitality or event planning.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks.
• Basic knowledge of audio visual equipment.
• Excellent oral and written communication skills.

Responsibilities

• Coordinate scheduling and planning of conference rooms for internal and external meetings to include set up details and food service deliveries.
• Greet food delivery vendors and inform appropriate team members of arrivals.
• Coordinate conference room reservations and set up rooms for meetings with all required components (i.e., A/V; IT; catering, etc.).
• Review reservations daily and provide direction to Catering Vendors, A/V Technicians, and Conference Attendees, creating work orders.
• Become proficient in various audio visual systems in the conference rooms.
• Respond quickly to meeting emergency situations and customer concerns.
• Maintain conference room schedules and distribute weekly.
• Maintain daily delivery records and create monthly report.
• Assist in developing a comprehensive marketing plan for the client by conducting research and contributing to design concepts.
• Support revenue generation for the Conference Center through activities such as engaging industry contacts, organizing open house, and creating & distributing email marketing campaigns.

Skills

Customer service

Event planning

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Audio/Visual equipment

Job description

Job Title

Events & Conference Center Coordinator

Job Description Summary

Responsible to provide catering and conference center coordination of outside food deliveries and conference room clean up, and to work directly with the team members to schedule conference rooms for various meetings. As well as help generate revenue for the conference center. Also, assist with development and follow through of the marketing plan.

Job Description

May be responsible for one or more of the following:

• Coordinate scheduling and planning of conference rooms for internal and external meetings to include set up details and food service deliveries
• Greet food delivery vendors and inform appropriate team members of arrivals
• Coordinate conference room reservations and set up rooms for meetings with all required components (i.e., A/V; IT; catering, etc.)
• Review reservations daily and provide direction to Catering Vendors, A/V Technicians, and Conference Attendees, creating work orders
• Become proficient in various audio visual systems in the conference rooms
• Respond quickly to meeting emergency situations and customer concerns
• Conduct daily conference center walk through to maintain meeting room standards and create work orders on deficiencies
• Maintain close communication with Facilities Administrator throughout the day to ensure client needs are met
• Maintain conference room schedules and distribute weekly
• Maintain daily delivery records and create monthly report
• Responsible for adhering to operational and customer service standards
• Assist in developing a comprehensive marketing plan for the client by conducting research and contributing to design concepts.
• Support revenue generation for the Conference Center through activities such as engaging industry contacts, organizing open house, and creating & distributing email marketing campaigns.

MINIMUM REQUIREMENTS

• High School Diploma or GED
• 2+ years of customer service experience in hospitality or event planning
• Or any similar combination of education and experience
• Proficiency in Microsoft Office Suite
• Ability to manage multiple tasks
• Basic knowledge of audio visual equipment
• Excellent oral and written communication skills

PHYSICAL REQUIREMENTS

• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
• May involve periods of standing, such as operating at a copier/fax/scanner
• Involves movement between departments, floors, and properties to facilitate work
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $32.69 - $38.46

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"