Events Concierge | $21/hour

Hyatt Hotels Corporation; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision after 30 days

401K plan

Room discounts for employees

Job summary

Hyatt Hotels Corporation at The Driskill in Austin seeks an Event Concierge to act as the liaison between Event Sales/Planning and the on-site meeting contact. This supervisory role handles special requests, knows facilities and group dynamics, and may support the events team during the manager's absence.

Qualified candidates are customer-service oriented, energetic, creative, and excellent communicators, with willingness to work flexible weekend/evening hours.

Qualifications

• Strong customer service skills in a fast-paced hospitality environment.
• Team-oriented with ability to adapt to changing events.
• Creative, detail-focused, and organized with high energy.
• Excellent verbal and written communication.

Responsibilities

• Serve as liaison between Event Sales/Planning Manager and on-site meeting contact.
• Address special needs or requests for events and guests.
• Know hotel meeting facilities, group dynamics, and event details.
• Support the events team during manager absence and provide direction.

Skills

Customer service

Team player

Creative thinking

Detail oriented

Communication skills

Stamina

Education

High school diploma or equivalent

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

This is an exciting opportunity to join the historic Driskill hotel! This unique position allows you to make a direct impact on the experience of guests.

The Event Concierge is a supervisory level position that is the liaison between the Event Salesand/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. The right person may support the event services team (banquets) in the absence of the manager, offering direction to team members and resolving minor guest/client concerns.

The Driskill joined the Hyatt family of hotels in 2013 as the flagship for the Unbound Collection. Hyatt / Driskill colleagues enjoy a variety of benefits including: medical/dental/vision and prescription insurance after just 30 days! We also offer a 401K, discounted rooms upon hire, paid holidays, sick and vacation time!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment and positively contribute to a team culture of care, support and fun!
• Team oriented individual able to adapt to an ever-changing hospitality and event industry
• Candidates should be extremely creative, innovative, detail oriented and organized
• Must possess the following strengths: high energy, entrepreneurial spirit and effective in providing exceptional customer service
• Refined verbal and written communication skills
• Comfortable standing and/or walking for the majority of a shift.
• Positive collaboration with hotel departments and vendors

Open and flexible availability that includes weekend, evening and holiday shifts.

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