Events & Community Manager

knit; New York (NY); Remote; USD 90,000 - 140,000; Full time

Job summary

Knit is seeking an Events & Community Manager to build ongoing relationships with the market researcher community, lead conference presence, and design regional roadshows. The role focuses on community and advocacy rather than pure campaign execution, partnering with Marketing Operations and Campaigns for logistics as needed.

The role aims to create differentiated, content-led programs and an always-on virtual community, engaging customers as advocates and sources of customer stories.

Responsibilities

• Execute conference presence and regional roadshows with a repeatable playbook.
• Build a perpetual virtual community for market researchers.
• Design content-led formats and partnerships to fuel advocacy.
• Collaborate with product marketing and thought leadership owners on data and POVs.
• Foster customer relationships for speakers, references and case studies.

Skills

Event marketing

Community building

Public speaking

Job description

Who We're Looking For...

Title: Events & Community Manager
Department: Go-To-Market
Team: Marketing
Reports To: Director of Growth Marketing
Supervisory Responsibility: This role currently does not have direct reports.
FLSA Classification: Exempt or Non-Exempt
Travel: This role will be expected to travel for Knit marketing and community events as required, likely as frequent as once a month. Note, Knit US does a US All Team Summit in-person once per year.
Location: Knit is NYC-based and US-remote friendly with team members across the country. Our standard business operating hours are Monday - Friday 9am - 5pm EST.

A Little About Us...

Knit is the AI-native research agency. We help the world's most iconic brands make confident decisions through deep customer understanding. Knit pairs our AI-native tooling with world-class researchers to run quant and qual at scale - delivering executive, decision-ready insights to inform billion dollar decisions. Teams at Amazon, Mars, T-Mobile, Paramount, McCormick, Nestle, Medtronic and 100+ others trust Knit to bring real customer voices into their biggest decisions.

Knit recently closed its Series B, raising $60M+ to date. Our team of ~80 is US remote friendly, with headquarters in our NYC midtown office. Our team is built with operating talent from Kantar, Ipsos, Deloitte, and unicorn startups.

Come build with us!

Overview

Knit is looking for a strategic field and community marketer to build a real, ongoing relationship between Knit and the market researcher community, not just run a good conference booth. This role owns our conference presence (using an already-repeatable playbook), designs and runs regional roadshows, and builds an always-on virtual community for market researchers, so Knit's brand presence in the industry doesn't reset to zero between events.

This role will partner closely with Marketing Operations & Campaigns and demand generation team on logistics like lead tracking and follow-up, but your mandate is building community, advocacy, and differentiated in-person/virtual programming, not campaign execution or systems administration.

What You'll Own:

• Conferences & Regional Roadshows

  • Execute Knit's conference presence using our established playbook; reliable and on-brand, without needing to reinvent logistics each time
  • Plan and run regional roadshows in partnership with Product Marketing, featuring thought leadership, product showcases, customer stories, and networking
  • Adapt programming to each local market, no copy-pasting a generic or US-centric format into other regions
  • Design in-person touchpoints specifically aimed at reaching Fortune 500 / target ICP accounts, not just general conference foot traffic

  Community & Content-Led Programming

  • Build and run an ongoing virtual community for market researchers; a reason for our audience to stay engaged between events vs just a mailing list
  • Design content-led community formats anchored in Knit's proprietary data and strategic topics, beyond generic conference dinners and panels toward something differentiated
  • Partner with product marketing and thought leadership owners to source the data and points of view that anchor community programming

  Customer Advocacy

  • Build and nurture relationships with customers who can serve as advocates: speakers, references, case study participants, and community contributors
  • Identify and cultivate customer stories to feature across roadshows, the virtual community, and other programming in partnership with Product Marketing