Event Venue Security Specialist

Live Nation Entertainment; Madison (WI); On-site; USD 25,000 - 30,000; Part time

Job summary

Live Nation Entertainment, in Madison, seeks part‑time Security staff to maintain a safe, welcoming environment at venues like The Sylvee, The Orpheum Theater, Majestic, and High Noon Saloon. The position offers a starting rate of $20/hr and requires a commitment to diversity, equity, and inclusion.

Responsibilities include crowd safety, ingress/egress control, threat reporting, and timely response to security and safety needs.

Qualifications

• Applicable customer service skills working with a diverse set of customers and teammates.
• Ability to work independently and solve problems using sound decision‑making skills.
• Ability to learn and work within systems such as MS Office, ticketing software, and other company software.
• Ability to communicate effectively in a team environment that includes in‑person collaboration, group communications, and instant messaging.
• Ability to remain calm in stressful and demanding situations.
• Ability to handle difficult situations and sensitive information with care and professionalism.
• Professional and friendly demeanor.
• Committed to learning, and fostering an environment of diversity, equity, and inclusion.
• Background check required

Responsibilities

• Maintain a safe, secure, and welcoming environment for staff and patrons.
• Ensure safe and efficient ingress and egress into the venue.
• Identify any issues or threats within the venue and outside venue space and report concerns to venue management.
• Respond to security and safety needs in a timely manner.
• Communicate clearly with staff, patrons, vendors and clients about day‑of‑event needs.
• Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly.
• Assist with opening and closing tasks of the relevant building.
• Assist with emptying trash cans and general clean up.
• Follow company protocol for the relevant building as communicated by venue management.
• All other duties as assigned.

Skills

Customer service

Independent work

Problem solving

MS Office

Ticketing software

Team communication

Calm under pressure

Discretion

Professional demeanor

Diversity & inclusion

Background check

Tools

MS Office

Ticketing software

Job description

Live Nation Entertainment, in Madison, seeks part‑time Security staff to maintain a safe, welcoming environment at venues like The Sylvee, The Orpheum Theater, Majestic, and High Noon Saloon. The position offers a starting rate of $20/hr and requires a commitment to diversity, equity, and inclusion.

Responsibilities include crowd safety, ingress/egress control, threat reporting, and timely response to security and safety needs.