Event Technology Coordinator

FIRST; New York (NY); Hybrid; USD 66,000 - 73,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Flexible Spending Accounts

Employee Assistance Program

Life, Disability & Pet Coverages

Wellness Stipend

Headspace access

Aura Identity Theft Protection

Discretionary Bonus

Global opportunities

Job summary

FIRST is seeking an Event Technology Coordinator to support registration websites, apps, and database management for global client events. You will ensure data accuracy, create lists, and assist the delivery team with event coordination.

Ideal candidates have 1+ year experience in attendee data management or event tech, basic HTML/CSS knowledge, and strong Excel skills. Hybrid NYC-based role with occasional travel and on-site duties.

Qualifications

• 1+ years of Attendee Data Management and Event Technology experience or internship preferred.
• Bachelor's degree preferred.
• Proficiency in Microsoft Excel.

Responsibilities

• Support event registration websites, apps, and all tech aspects of events.
• Manage databases to ensure data accuracy and generate lists.
• Communicate with clients and respond to queries within SLAs.
• Coordinate name badges, signage, and attendee materials.
• Lead onsite registration and train temporary staff.

Skills

Project management

Excel

Communication

Multitasking

Self-starter

Travel readiness

Education

Bachelor's degree preferred

Tools

Cvent

Splash

Certain

Aventri

Eventbrite

Job description

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Location: Hybrid 2 days in NYC office (subject to change at any time to 5 days.)

The Event Technology Coordinator is responsible for assisting the event technology team with registration websites and database management, ensuring consistency in information, accuracy of new and existing data, and list generation. This role may also need to provide support to the event delivery team needing assistance with event and meeting coordination.

Limited domestic and/or international travel may be required with this role

Your Contributions

• Support the team with event registration websites, app builds and all technological aspects of our events
• Database management to ensure consistency in information, accuracy of new and existing data, and list generation
• Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements
• Assist in contacting clients for relevant information pertaining to the event
• Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate
• Lead onsite registration procedures, including training temp staff and monitoring attendee participation.
• Travel periodically to oversee attendee logistics and registration for offsite events.
• Create and distribute post event client surveys
• List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics
• Track and maintain time spent to projects to accurately reflect the work being done

What We Are Looking For

• 1+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology or relevant internship experience preferred
• Bachelor's Degree preferred
• Intermediate proficiency in Microsoft Office, with a focus on Excel
• Experience with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite other registration website platforms preferred, but not required
• General knowledge of HTML and CSS is a plus, but not required
• Able to manage multiple projects simultaneously
• Good written and oral communication skills at all levels
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel (10-20%) when required to be on-site at events

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth

• Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k)
• Five Flexible Spending Accounts Options
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $66,300.00 - $72,785.00.This role is also eligible for an annual discretionary bonus.

Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

As part of the interview process, you might be asked to complete a short written assessment to demonstrate your skill set. We encourage you to contact [e-mail] if you need an accommodation at any stage of the recruitment process.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.