Event Technician

Markeys; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Event Technician, where you'll be at the forefront of delivering exceptional audio-visual experiences for live, virtual, and hybrid events. This dynamic role involves setting up and operating cutting-edge equipment, troubleshooting issues, and ensuring seamless event execution. With a strong emphasis on teamwork and customer service, you'll collaborate closely with clients and colleagues to create memorable experiences. Enjoy the benefits of being part of an employee-owned company committed to professional growth and a supportive work environment. If you're ready to make an impact in a fast-paced, innovative setting, this opportunity is for you.

Benefits

Employee Stock Ownership Program (ESOP)

Comprehensive Health Benefits

401(k) Plan

Paid Time Off

Cell Phone Stipend

Training and Career Development

Opportunities for Advancement

Creative Problem Solving Opportunities

Qualifications

• Must have a good working knowledge of audio visual equipment.
• Excellent customer service skills and ability to handle stressful situations.

Responsibilities

• Set up and operate high-end audio-visual equipment for events.
• Provide technical support and ensure customer satisfaction.

Skills

Audio Visual Equipment Knowledge

Customer Service Skills

Technical Support

Computer Proficiency

Collaboration

Attention to Detail

Tools

Teams

Zoom

Video Cameras

Audio Boards

Job description

Event Technician

Department: Technical

Employment Type: Full Time

Location: Lilly - Indianapolis, IN

Reporting To: Chris Mull

Description

Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Full-Time Event Technician to join our team based at the Eli Lilly campus in Indianapolis. The Event Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid events at various venues on the Lilly campus. Also responsible for trouble-shooting any issues and tearing down (striking) equipment post-event as needed.

Hiring for a Full-Time, hourly (non-exempt) position, eligible for overtime.

Position Responsibilities

1. Work closely with clients, Project Managers, and other Event Techs to ensure the successful completion of events.
2. Ensure timely and accurate completion of all services Markey’s provides to Lilly.
3. Direct interaction with end user/customer as an audiovisual technician, customer service representative, and technical advisor.
4. Perform technical support and other tasks in assigned areas:
   a. Operate equipment in auditoriums and meeting spaces
   b. Set up and strike equipment as necessary for events
   c. Assist with video tapings, in various roles, in various venues as needed
   d. Provide support for broadcasts in auditoriums and other venues
   e. Perform scheduled/unscheduled technical duties as needed
   f. Assume responsibility and oversight of the technical elements of the event when assigned. Provide feedback to Project Managers and the Management team to resolve any customer concerns.
5. General Support for Lilly:
   a. Effective and prompt response to all technical, equipment, and last minute requests
   b. Assist in all areas of operation as necessary (sets, live event technician duties, strikes, etc.)
   c. Interact and assist all Markey’s employees to complete assigned tasks
   d. Ensure problems needing immediate response are addressed appropriately
6. Fulfill other duties as assigned to ensure success of Markey’s events.

Requirements

• A Positive Attitude is a MUST!
• Must have a good working knowledge of all types of audio visual equipment including operation, set-up, troubleshooting, and explanation of equipment.
• Computer proficiency and an understanding of a variety of systems including computer platforms such as Teams and Zoom as well as video cameras and switching, projection, audio boards, teleconferencing, and videotaping.
• Ability to work in a collaborative team environment, as well as independently, and follow directions from the supervisor or on-site leader.
• Ability to interact and communicate effectively and professionally with internal and external clients.
• Ability to maintain a positive and professional appearance and attitude at all times.
• Must have excellent customer service skills, politely and promptly responding to client needs.
• Ability to handle stressful situations in a professional and positive manner.
• Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities.
• Must be able to pass a drug screen and complete a background check.

Become a part of our team!

Established in 1959 and with more than 65 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and MOST DIVERSE & RELIABLE EQUIPMENT the industry has to offer. We are committed to providing a good working environment where all employees treat each other with respect and dignity, where employees are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud.

At Markey's we are a 100% Employee-Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits!

We offer:

• Competitive salary
• Training and career development
• Opportunities for advancement
• Opportunities to problem solve with creative thinking
• Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
• A wide range of experienced staff to work with and learn from on a daily basis
• Excellent, comprehensive benefit program including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)

Check us out at www.markeys.com!