Event Support Specialist

University of North Texas - Dallas; Dallas (TX); On-site; USD 31,000 - 38,000; Full time

Job summary

University of North Texas - Dallas is seeking an Event Support Specialist to assist with daily event staging and administrative duties across campus facilities. The role covers theatre, classroom, runway, and banquet setups while adhering to university event guidelines.

The position emphasizes coordination with catering, service providers, and campus departments, with a focus on safety, accuracy in billing, and timely client communication for successful events.

Qualifications

• High school diploma or GED with two years related experience, some supervisory exposure.
• Ability to follow oral and written instructions reliably.
• Ability to direct and manage the work of others in a team setting.
• Ability to apply basic math concepts for measurements and setup tasks.
• Physical ability to stand, move, lift and operate equipment as needed.
• Familiarity with campus safety guidelines and procedures.
• Knowledge of safety and security precautions applicable to the work.

Responsibilities

• Coordinate space and setup needs for campus events and assist with setup.
• Attend reservation meetings with customers and campus service partners.
• Collaborate with faculty, staff, students and guests in a courteous manner.
• Convey policies for event management and risk control.
• Assist in coordinating summer camps and conferences.
• Provide reservation deposits requirements and deadlines to clients.
• Communicate payment policies and ensure timely billing.
• Meet clients on event day to ensure needs are met.
• Facilitate on-site transitions to service providers on the day of event.
• Troubleshoot and implement changes as required.
• Collect post-event feedback from clients and service areas.
• Run event-specific reports as requested.

Skills

Follow instructions

Record keeping

Direct and manage others

Mathematical concepts

Physical ability

Safety awareness

Security awareness

Education

High school diploma/GED

Job description

Title: Event Support Specialist

Employee Classification: Event Support Specialist

Campus: University of North Texas - Dallas

Division: DAL-Operations

SubDivision-Department: DAL-Chief Operating Officer

Department: DAL-Office of Events-530001

Job Location: Dallas

Salary: $34,840

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

UNT Dallas strives to be a premier place for your event hosting needs. We welcome student organizations, campus departments, community partners and outside organizations to our campus for your educational, social and or civic activities. Our Event Operations staff will coordinate with you directly to determine the appropriate university facilities, catering and other services your group might need. We offer superior meeting and conference facilities for your group, team or business. Our banquet halls, classrooms, and meeting spaces are equipped with state of the art audio and video equipment. With an easily accessible location and friendly professional team to help you, UNT Dallas is the most desirable choice for your next event!

Position Overview

This position is responsible for assisting with all daily event staging setups and event administrative duties. Set-up configurations may require, but are not limited to, theatre, classroom, runway fashion shows or banquet seating configurations. This position adheres to event space guidelines and procedures as administered by the University Event Manager and campus standards set by the fire marshal. Also responsible for the appearance and high levels of cleanliness of the meeting rooms, event spaces, campus wide settings and staging areas.

Minimum Qualifications

High school diploma/GED equivalent and two years related experience with some experience in a lead or supervisory role.

Knowledge, Skills and Abilities

• Ability to follow oral and written instructions.
• Ability to keep records and complete forms accurately.
• Ability to direct and manage the work of others.
• Ability to apply mathematical concepts to complete tasks (example: measuring).
• Physical ability to perform work involving standing, stooping, operating equipment, and lifting.
• Familiar with the campus-wide safety guidelines and procedures that may require wearing protective footwear and/or support belts.
• Knowledge of appropriate safety and security precautions appropriate to work performed.

Preferred Qualifications

High school diploma/GED equivalent and two years related experience with some experience in a lead or supervisory role.

Job Duties

• Responsible for coordinating the space and setup needs for events on campus; assist with setup as needed.
• Attends reservation meetings with customers, operational departments, catering staff, and other campus service providers as applicable.
• Works in harmony with others through active, positive, and courteous interactions with faculty, staff, students, and patrons.
• Conveys policies and procedures relative to event management and risk management.
• Assists in coordinating summer camps and conferences.
• Provides reservation deposit requirements and deadlines to clients.
• Communicates payment policies and ensures timely and accurate billing.
• Meets with clients on the day of the event to ensure their needs are met.
• Facilitates onsite transitions to day of event service providers.
• Troubleshoots and executes changes that may need to be made.
• Collects post-event feedback from client as well as other service areas.
• Runs event-specific reports as requested.

Physical Requirements

• Moving self in various positions to perform tasks in tight and confined spaces.
• Operating machinery and/or power tools.
• Operating motor vehicles or heavy equipment.
• Repeating motions that may include the wrists, hands and/or fingers.
• Communicating with others to exchange information.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
• Lifting and Moving objects up to 20 pounds.
• Lifting and Moving objects up to 50 pounds.

Environmental Hazards

• No adverse environmental conditions expected.
• Elevated temperatures. Exposure to fumes or airborne particles.
• Exposure to moving mechanical parts or vibration.
• Low temperatures.
• Noisy environments.
• Outdoor elements such as precipitation and wind.
• Small and/or enclosed spaces.

Work Schedule

Monday - Friday 8AM-5PM and as needed based on events

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.