Event Staff- Allianz Amphitheater

Live Nation Worldwide, Inc.; Richmond (VA); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Healthcare

Vacation

Retirement benefits

Student loan repayment

Tuition reimbursement

Parental leave

Employee ticket program

Job summary

Live Nation Entertainment is seeking staff to assist guests and safeguard venues at events in Richmond, VA. The role focuses on guest safety, access control, and smooth entry procedures.

Responsibilities include VIP area assistance, item searches, ticket scanning, and directing lines. You will operate metal detectors as needed and help guests with seat guidance and meet & greets.

Responsibilities

• Provide a safe environment for guests and venue/tour staff.
• Communicate venue information about policies and procedures to guests as they prepare to enter the venue.
• Assist in VIP areas of the venue for access control.
• Assist in searches for non-permitted items and ticket scanning of anyone who enters the venue.
• Operate detection devices (walk thru metal detectors and wands) as needed.
• Be aware of and communicate any suspicious items and activities to Supervisors.
• Look for ways to proactively assist the guest to ensure they have an enjoyable experience.
• Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.
• Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items.
• Assist in resolving guest complaints.
• Direct restroom and concessions lines, as needed, to shorten guest waiting times.
• Help with the removal of any debris after the guests have exited the venue.
• Position requires professional conduct and judgement within policy and procedures.
• Position requires physical activity such as walking, standing, climbing stairs and lifting 30 lbs+ in outdoor events.

Job description

Job Summary

OPEN INTERVIEWS: March 11th 3-6PM at The Foundry (500 Tredegar St.) The Role: Responsible for assisting guests, maintaining public safety, controlling venue access to restricted areas, and preventing unauthorized items from entering the venue.

Job Function

• Provide a safe environment for guests and venue/tour staff.
• Communicate venue information about policies and procedures to guests as they prepare to enter the venue.
• Assist in VIP areas of the venue for access control.
• Assist in searches for non-permitted items and ticket scanning of anyone who enters the venue.
• Also, operating detection devices (walk thru metal detectors and wands) as needed.
• Be aware of and communicate any suspicious items and activities to Supervisors.
• Look for ways to proactively assist the guest to ensure they have an enjoyable experience.
• Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.
• Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items.
• Assist in resolving guest complaints.
• Direct restroom and concessions lines, as needed, to shorten guest waiting times.
• Help with the removal of any debris after the guests have exited the venue.
• Ability to perform duties in a professional manner and appearance, ability to make independent and good judgement decisions within proper policy and procedures.
• Position requires physical activity such as walking, standing, climbing stairs and lifting and carrying 30 lbs+ in an outdoor rain or shine event.

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who are you?

Employees have a leading role in service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. Our commitment to EFFICIENCY is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create One in a Lifetime Experiences for our Fans.

Equal Employment Opportunity

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical conditions, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promoting from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

Additional Information

Recognized for seven years as a Great Place to Work® and named one of Fortune's World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.