Event Staff

Noticia NY; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Part time

Job summary

The Franklin Institute in Philadelphia is seeking an enthusiastic Event Staff member to ensure guests have a memorable visit and a seamless experience at our world-class venue. This part-time role requires evening and weekend availability, a friendly, guest-focused approach, and the ability to think on your feet while collaborating with the Event Manager and vendors.

We foster a collaborative, inclusive team and provide training to help you shine.

Qualifications

• Proven success working at a sophisticated event venue with a world-class visitor experience.
• Ability to think on feet and provide excellent customer service.
• Greet, direct, and assist clients, guests, and vendors.
• Proactively support the Event Manager.
• Adaptable to various situations and guests’ needs.

Responsibilities

• Ensure client needs are exceeded during events.
• Create a fun, positive, inclusive team environment for staff and guests.
• Deliver on the brand promise to welcome and inspire guests.
• Address operational issues to ensure a smooth event experience.

Job description

The Franklin
Institute (TFI), the most visited museum in the
Commonwealth of Pennsylvania, strives to be the world leader in promoting
science and technology education and literacy through inspiring and engaging
experiences that cultivate curiosity, critical thinking, and an understanding
of the crucial role science plays in our lives.

At TFI, we provide an environment that is as nurturing as it is
dynamic. Our team-oriented approach allows for ample learning and career growth
opportunities. We think you will find the Institute offers the ideal atmosphere
in which to best use your skills and talents. We are eager for your input,
ideas, and inspiration.

Position
Description:

Event
Staff is a customer-focused position that must ensure that all clients have a
memorable experience, free of operational and customer service issues, that
truly delivers on the brand promise to welcome and inspire guests and
experience genuine hospitality. This
position will also be responsible for ensuring the client’s needs have been exceeded
during the event, as well as creating a fun, positive, inclusive team
environment for all staff members and guests.

• Proven success working at
  a sophisticated event venue that has a focus on delivering a world-class
  visitor experience
• Must be able to think on their feet and provide
  excellent customer service to guests who are expecting a one-of-a-kind
  memorable event
• Help greet, direct, and assist the client, guests,
  and vendors.
• Proactively support the Event Manager
• Highly adaptable to various situations and guests’
  needs

Position
Requirements

• Outgoing, positive, and
  team-oriented personality
• Customer service-oriented
• Ability to appreciate and
  be sensitive to the feelings of others
• Professional/Work Ethic

Position
Status: Part-time,
Based Upon Event Schedule

Salary: $16/hour

Schedule:
Must be available to
work evening events, including weekends.
This position is ideal for someone looking to earn additional income!

Research shows that women and people from underrepresented groups
often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that
someone meets 100% of the qualifications for a role. If much of this job description describes
you, then please apply for this role.

TFI is an equal opportunity employer. We do not discriminate on
the basis of race, color, gender, gender identity, sexual orientation, age,
religion, national or ethnic origin, disability or protected veteran status.