EVENT STAFF

Monterrey Security; Notre Dame (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Monterrey Security is seeking part-time Event Staff-Ushers to work at the University of Notre Dame in South Bend, Indiana. You will greet guests, scan tickets, and direct patrons to seating while maintaining excellent customer service throughout events.

Responsibilities include assisting with directions, providing information, and escalating issues to supervisors as needed. Positions offer flexible hours, including evenings, weekends, and holidays, with emphasis on safety and guest satisfaction.

Qualifications

• Must be at least 16 years of age.
• Ability to follow directions.
• Efficient and consistent performance.
• Must meet dress code and grooming standards per company policy.
• Ability to adhere to scheduling methods and procedures.
• Must be a team player.
• Approachable and outgoing.
• Self-motivated with a can-do attitude.
• Customer service experience preferred but not required.
• Must pass pre-employment screening including drug test and background check.

Responsibilities

• Ticket Taker/Usher/Security roles as assigned.
• Greet guests, scan tickets and direct them to seats.
• Provide venue and event information to guests.
• Inform supervisors of policy or safety violations.
• Assist in emergency evacuations following protocols.

Skills

Customer Service

Follow directions

Team player

Flexible hours

Professional appearance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

EVENT STAFF

30+ days ago Requisition ID: 1017

EVENT STAFF-USHER
South Bend, Indiana, US- UNIVERSITY OF NOTRE DAME
Part-time (must be able to w ork f flexible hours including evenings, weekends and holidays)
Monterrey Security's Indiana Events team is looking to hire part-time Event Staff-Ushers to work a variety of events at the University of Notre Dame. Our team members provide an enjoyable guest experience for customers and employees by providing exceptional customer service.

Duties and responsibilities:

• Event Staff- Usher will work one of the following positions but not limited to: Ticket Taker, Usher, Security, Premium Hospitality representatives or Directional Staff.
• Enthusiastically greet and direct guests while performing assigned tasks (i.e. ticket scanning, directing guests to their seats, providing directions)
• Provide guests with accurate event and venue information.
• Inform security and supervisory staff of facility policy and procedure violation
• Provide directional information to patrons in the event of an emergency evacuation according to emergency protocols
• Proactively approach guests that may have an issue and/or complaint
• Creatively resolve issues/complaints and involve area Supervisor or Manager as needed
• Other duties as assigned by management

Qualifications and skills:

• Must be at least 16 years of age
• Ability tofollow direction
• Efficient andconsistent performance
• Mustmeet and adhere to strict dress code and grooming standards according tocompany policy.
• Ability toadhere to scheduling methods and procedures
• Must be ateam player
• Approachable,outgoing, articulate
• Self-motivatorwith a "can do" attitude
• Customer Service experience preferred but not necessary
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation

Working conditions:

• Ability to work indoors/outdoors as needed in various weather conditions for a minimum of 5 hours.
• Ability to navigate a variety of floor surfaces and areas including stairs, escalators, carpet, concrete
• Ability to work in a variety of environments including but not limited to heights, elevators, in darkened corridors, around crowds, loud noise, flashing lights, and haze effects.

Physical Requirements:

With or without reasonable accommodation, thephysical and mental requirements of this job may include the following: seeing,hearing, speaking, and writing clearly. Occasional reaching with hands andarms, stooping, kneeling, crouching and crawling. Frequent sitting, standingand walking, which may be required for long periods of time, and may involveclimbing stairs and walking up inclines and on uneven terrain. Additionalphysical requirements may include, frequent lifting and/or moving up to 10pounds and occasional lifting and/or moving up to 25 pounds.