Event Staff

ASM Global; Lincoln (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global seeks Event Staff (Ticket Takers/Ushers) for Pinnacle Bank Arena in Lincoln, NE. You will greet guests, check tickets, escort patrons to seats, and address guest needs during events.

Flexibility for evenings, weekends, and holidays is required. The role involves standing for long periods, working indoors/outdoors, and providing courteous, proactive guest service.

Qualifications

• Greet patrons with a friendly, professional demeanor.
• Assist with ticket taking and ushering to seats.
• Address questions and concerns from guests with courtesy.

Responsibilities

• Greet patrons and manage entry flows efficiently.
• Check tickets and guide patrons to their seats as needed.
• Respond to patron questions and escalate issues to supervisors when required.
• Monitor safety and assist with crowd control during events.

Skills

Customer service

Public interaction

Stamina

Safety awareness

Education

Age 18+

Job description

POSITION: Event Staff (Ticket takers/Ushers)

DEPARTMENT: Pinnacle Bank Arena/Pinewood Bowl

REPORTS TO: Guest Services Manager

FLSA STATUS: Part-time Hourly, Non-Exempt

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Event Staff for Legends Global/ Pinnacle Bank Arena . Primary responsibility is to greet guests, check tickets, and seat patrons. Assist with last minute and/or emergency patron needs. The Event Staff will work directly with the public.

Essential Duties and Responsibilities

• Greet patrons with a smile and friendly greeting.
• Serve as ticket taker and/or usher - checking tickets and escorting patrons to their appropriate seats.
• Assist patrons who have questions or concerns.
• Be alert to the needs of special needs and elderly.
• Survey area prior to event, checking for damaged and/or dirty seats; communicate findings to your supervisor.
• Restrict access to areas as directed.
• Respond to safety and injury problems and report them to supervisors immediately.
• Responsible for crowd control and acting in a courteous and helpful manner with handling these situations.
• Assist with last minute event needs.

Qualifications

• Ability to work extended and/or irregular hours including nights, weekends and holidays as needed.
• Ability to deal effectively with public and other employees.
• Ability to stand for long periods of time and climb stairs.
• Ability to work inside and outside.
• Must be neat and clean in appearance.
• Initiative to follow through on problems in the absence of supervisors and make the appropriate decision.

Education and/or Experience

Must be 18 years or older.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodations to complete the application process may contact 402-904-5632.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.