Event Staff

Seaport Entertainment Group; Las Vegas (NV); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Life insurance coverage

Generous paid time off policy

Free family meal

50% employee discount at our business

Employee referral bonus program

Job summary

Seaport Entertainment Group is hiring for Enchant Christmas at Las Vegas Ballpark. You will be one of the holiday helpers delivering magical guest experiences each night, working across roles from Guest Services to the Ice Skate Shop and more.

Compensation is $18-$19 per hour, temporary/seasonal, with training dates to be confirmed and show period Nov 18–Dec 30, 2026. Availability on evenings, weekends and holidays is required; minimum age 16.

Qualifications

• Festive spirit with a passion for customer service.
• Reliability, punctuality and ability to thrive in a fast-paced environment.
• Team player who can work with leaders and peers.
• Flexible availability evenings, weekends and holidays.
• Able to stand long periods and lift up to 50 lbs.
• Organized, proactive and focused on a magical guest experience.
• Minimum age 16.

Responsibilities

• Spread the magic by greeting guests and sharing information about Enchant attractions.
• Guide guests with wayfinding, parking and entry to ensure smooth navigation.
• Distribute giveaways and support sponsor activations and contests.
• Monitor cleanliness, safety and event setup within your zone.
• Communicate with team and other departments to keep operations seamless.
• Address guest concerns promptly and proactively to maintain high spirits.
• Maintain a professional appearance and adhere to uniform guidelines.

Skills

Festive Spirit

Reliable

Team Player

Adaptable Elf

Endurance

Detail Oriented

Minimum Age 16

Job description

The Company
Las Vegas Ballpark, under the Seaport Entertainment Group umbrella, has partnered with Social House Entertainment to bring Enchant Christmas back to Las Vegas Ballpark in 2026. Enchant Christmas has been a holiday tradition at the venue for the past FIVE years, delighting guests with its immersive experiences and festive atmosphere.

Seaport Entertainment Group is a premier entertainment and hospitality company that owns and operates a unique portfolio of assets at the intersection of entertainment and real estate. Its diverse holdings include the Seaport neighborhood in Lower Manhattan, the Las Vegas Aviators® Triple-A Minor League Baseball team, Las Vegas Ballpark, and an ownership stake in Jean-Georges Restaurants, along with development interests on the Las Vegas Strip. Seaport’s mission is to deliver world‑class customer experiences through integrated offerings in live entertainment, sports, dining, retail, and hospitality.

Enchant Christmas, operated by Social House Entertainment, is a globally recognized holiday experience that has welcomed more than three million guests over the past seven years. While Enchant is rooted in the spirit of Christmas, it represents just the beginning of the company’s vision to create magical, large‑scale experiences for audiences worldwide.

About The Role :

As part of our Enchant Christmas team, you’ll be one of the holiday helpers who make the magic come alive each night. You’ll be the heartbeat of the Christmas experience. Dive into the action with a variety of roles—from Guest Services to the Ice Skate Shop and Ice‑Skating Trail, Snow Slide, Ticket Scanning, and beyond. You will combine festive spirit with hands‑on support to create unforgettable guest experiences.

What You Will Do:

• Spread the Magic: Greet every guest with holiday cheer, providing helpful information about Enchant attractions, stadium amenities, policies, and events

• Guide the Sleigh : Assist with wayfinding, parking, and entry to ensure smooth navigation throughout the ballpark.

• Create Joyful Moments : Distribute giveaways, support sponsor activations, contests and special holiday surprises with energy and enthusiasm.

• Keep the Magic Sparkling : Monitor cleanliness, safety, and functionality in your zone, assisting with event setup, signage, props, and festive décor.

• Stay Connected : Participate in pre‑shift briefings, communicate effectively with your team and collaborate with departments like security, concessions, and housekeeping to keep operations seamless.

• Be Santa’s Problem‑Solver : Address guest concerns promptly and kindly, escalating issues when needed to keep spirits bright.

• Shine Bright : Remain professional in uniform, follow best practices, and contribute to the success of each magical evening.

About You :

• Festive Spirit: A passion for customer service and bringing smiles to every guest.

• Reliable & Ready : Punctual, dependable, and able to thrive in a fast‑paced, high‑energy environment.

• Team Player : Works well with leaders and peers, always ready to pitch in wherever needed.

• Adaptable Elf: Flexible availability on evenings, weekends, and holidays, with the ability to solve problems on the fly.

• Endurance & Strength : Comfortable standing for long periods and lifting up to 50 lbs.

• Detail Oriented: Organized, proactive, and committed to delivering a world‑class, magical experience.

• Minimum Age : 16 years old.

Commitment:

• Training: Dates to be confirmed.
• Show Period: November 18 – December 30, 2026 (Afternoon/Evening Hours)
• Availability: Must be available throughout the show, including key dates around the holidays.

Compensation range: $18-19 Hourly, Temporary/Seasonal

OUR BENEFITS

Taking care of our people is at the heart of everything we do and we’re committed to supporting our team with benefits that promote well‑being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:

• Medical, dental & vision coverage

• 401(k) with company match contributions

• Life insurance coverage

• Generous paid time off policy

• Free family meal

• 50% employee discountat our businesses

• A robust employee referral bonus program

GROWTH OPPORTUNITIES

To us, your career is more than a job—its a journey.Whetheryou’rejust starting your career or looking to take the next step,you’llhave access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way.