Event Services Supervisor (Banquet Captain) $16.90/hr.

Hyatt Corporation; Huntington Beach (CA); Presencial; USD 19.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time benefits after 30 days

Discount hotel stays for colleagues

Uniform provided and laundry in-house

Complimentary parking

Complimentary meals during work

Hyatt Perks

Health, Dental, Vision insurance after

Descripción de la vacante

Hyatt Regency Huntington Beach Resort & Spa is seeking an Event Services Supervisor to oversee all banquet activities, lead event staff, and ensure flawless guest service at high-profile functions in Huntington Beach, CA.

The role requires 2 years in Event Services/ Banquet Captain, with strong coordination with kitchen and stewarding teams to meet Hyatt standards. A flexible schedule including weekends and holidays is expected.

Formación

• 2 years minimum Event Services / Banquet Captain experience.
• Overseeing event setup, ensuring Hyatt standards and client requirements.
• Coordinate with kitchen and stewarding for food & beverage needs.
• Direct Event Services staff during events and ensure guest satisfaction.

Responsabilidades

• Oversee and assist in all Event Service (Banquet) activities.
• Supervise room set-ups, service, and cleanup of event functions.
• Schedule staff for events and maintain event equipment.
• Support colleagues during busy periods and ensure seamless guest service.

Conocimientos

Event Services

Banquet Captain

Customer Service

Staff Supervision

Descripción del empleo

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Hyatt Regency Huntington Beach Resort and Spa

US - CA - Huntington Beach

Entry Level Manager

Full-time

16.90 Hourly US Dollar (USD) pay basis

Summary

Surf. Sand. Sunset. Success.

Find Yours at Our Special Place.

Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as “We Care for People So They Can Be their Best.”

Take a peek into our colleague experience as the Full-time Event Services Supervisor:

What does the role entail?

The Event Services Supervisor is responsible for overseeing and assisting in all Event Service (Banquet) activities. Supervises room set-ups, service, and clean-up of all event functions. May assist in scheduling required staff for event functions, and maintains event equipment. The Event Services Supervisor will also support colleagues during busy periods and collaborate to ensure seamless guest service. Promote a positive work environment through open communication, empathy, and mutual respect. Follow health, safety, and wellness policies to help maintain a safe workplace. Contribute to a culture of inclusion, diversity, and belonging where all employees feel valued and supported.

Qualifications

Your experience:

• 2 years minimum Event Services / Banquet Captain experience.
• Responsible for overseeing event setup, and ensuring all details are within Hyatt standards and client requirements.
• Coordinate with the kitchen and stewarding departments with food and beverage event needs.
• Ensure food and beverage presentation meet the Hyatt Hotels standards.
• Direct Event Services staff throughout the event, and ensuring an excellent customer service experience.
• Anticipate any issues and/or resolving complaints from guests in a timely manger
• Maintain communication with clients throughout the duration of the event or function, ensuring satisfaction.
• Ensure health and safety compliances at all times.
• Able to work well under pressure.
• Flexible schedule including weekends and holidays.

What You Will Love About Us

• Full-time benefit eligibility after 30 days
• Discount hotel stays for colleagues, friends and family
• Uniform provided and laundry is taken care of in house
• Complimentary parking in our underground structure
• Complimentary meals during work hours
• Hyatt Perks which includes thousands of national and local partners for various discounts.
• Health, Dental, Vision Insurance eligibility after 30 days of employment

Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose

Development

Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague’s individual circumstances and take the form of a career lattice.

• Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
• A wide range of development tools through the Hyatt Learning platform for all colleagues
• Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.

Diversity

• All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others.
• Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, “100 Best Companies to Work For” in the United States for the 13 th year in the row.
• The Human Rights Campaign has honored Hyatt among “The Best Places to Work” for LGBTQ+ equality in 2026, for the 22 nd consecutive year.

Qualifications

Your experience:

• 2 years minimum Event Services / Banquet Captain experience.
• Responsible for overseeing event setup, and ensuring all details are within Hyatt standards and client requirements.
• Coordinate with the kitchen and stewarding departments with food and beverage event needs.
• Ensure food and beverage presentation meet the Hyatt Hotels standards.
• Direct Event Services staff throughout the event, and ensuring an excellent customer service experience.
• Anticipate any issues and/or resolving complaints from guests in a timely manger
• Maintain communication with clients throughout the duration of the event or function, ensuring satisfaction.
• Ensure health and safety compliances at all times.
• Able to work well under pressure.
• Flexible schedule including weekends and holidays.

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