Event Services Rep, Flex

Vanderbilt; Brentwood (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Vanderbilt Dyer Observatory in Nashville, TN seeks an Event Assistant to help with public and private events, guest services, and day-of operations.

The role requires flexibility to work nights and weekends, with some events lasting beyond three hours. Training will be provided to ensure excellent service and safety.

Qualifications

• Good people and customer service skills required.
• Strong attention to detail.
• Strong problem-solving and quick thinking.
• Ability to engage diverse audiences in person.
• Ability to lift 50 lbs; AED training preferred.

Responsibilities

• Serve as a professional representative, interacting with clients, guests, vendors, and the public.
• Assist with and oversee event setup and tear-down according to plans.
• Be on-site contact during events, answer questions, and address needs.
• Coordinate with staff, vendors, and organizers to support day-of operations.

Skills

People skills

Customer service

Verbal communication

Attention to detail

Problem-solving

Lifting 50 lbs

AED training preferred

Education

Bachelor's degree preferred

Job description

JOB DESCRIPTION Communication within and outside the Vanderbilt community is an essential responsibility of the position and should reflect Vanderbilt's values of quality education and a welcoming environment for all members of Nashville's diverse community. Event Assistants will receive training to ensure they are prepared to assist visitors. Flexibility to work nights and weekends is required, but availability to assist at events during regular business hours would be an added benefit. Some events may span more than three hours, sometimes ending around midnight. Dyer's event season typically runs from March through December.

Applications require both a cover letter and resume.

About the Work Unit

Vanderbilt Dyer Observatory's mission is to inspire public interest in science, technology, engineering, math, and astronomy through community events, student outreach, and educational resources. The Observatory is an inholding within the boundaries of Radnor Lake State Park and is home to the historic Seyfert Telescope. The facility provides a variety of STEAM educational opportunities and summer science camps. It also hosts teacher workshops, lectures, field trips, celestial viewings, and general tours to achieve its overarching mission to bring the excitement of astronomy, physics, and nature to students and the public throughout the middle TN region. Public events such as Bluebird on the Mountain concerts and private rental events also make use of this unique property.

Key Functions and Expected Performance

• Serve as a professional and outward-facing representative, interacting with clients, guests, vendors, and the general public.
• Assist with and oversee event setup and tear-down, ensuring spaces are prepared according to event plans and restored appropriately afterward.
• Act as an on-site point of contact during events, answering questions, providing directions, and helping address client and guest needs.
• Coordinate with staff, vendors, and event organizers as needed to support event logistics and day-of operations.

Supervisory Relationships

• Reports to the Observatory Director.
• Supports the Events & Marketing Specialist.

Education and Certifications

• Bachelor's degree is preferred.

Experience and Skills

• Good people, customer service, and verbal communication skills are necessary.
• Strong attention to detail is necessary.
• Strong problem-solving skills and ability to think on your feet to find practical solutions are necessary.
• A desire to engage in-person with persons of all ages, and a strong ability to effectively communicate to members of a diverse audience is necessary.
• Ability to lift 50lbs is necessary; AED training and certification is preferred.

ABOUT US

At Vanderbilt University, our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of "America's Best Large Employers" as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice. We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.