Event Services Production Supervisor

George Mason University; Chantilly (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

George Mason University is seeking an Event Services Production Supervisor to oversee all on-site A/V and rental equipment for the Event Services unit. The role includes supervising staff, coordinating with departments, and ensuring high-profile events run smoothly with robust training programs.

You will manage in-house and portable systems, work with external vendors, and contribute to long-term equipment planning and budgets while maintaining safety and service standards for campus events.

Qualifications

• High school diploma or equivalent.
• Experience recruiting, developing effective training programs for staff, directing, and supervising staff is required.
• Experience working in all areas of event operations/support/technology.
• Experience planning and implementing events.
• Knowledge in sound, lighting and video setup, configuration and operation.
• Knowledge of event planning and proper configuration of technical equipment.
• Ability to communicate effectively and professionally with staff, patrons, and colleagues.
• Ability to meet competing deadlines and prioritize responsibilities.

Responsibilities

• Provides high-quality production services by overseeing transportation, setup, operation, and breakdown of equipment as requested.
• Serves as onsite supervisor/technician for high-profile events.
• Work flexible shifts based on event demand to ensure events are supported.
• Facilitates training on transportation, storage, setup, and operation of equipment.
• Creates operation guides and resources for staff training.
• Develops training materials and coaching opportunities with leadership.
• Mentors staff and provides constructive feedback.
• Ensures functionality and maintenance of production resources.

Skills

Staff supervision

Event operations

Communication

Problem solving

Time management

Flexibility

Driver's license

Education

Bachelor’s degree

Tools

Crestron

Allen & Heath consoles

Shure microphones

Avolites consoles

Chauvet LED/moving lights

Blackmagic Design video systems

Job description

Department: Auxiliary Services and Operations

Classification: Public Relations & Mktg Spec 2

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship

Pay Band: 03

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

Motor Vehicle Records Check: Yes

Important Eligibility Requirement

Employees in this position are required to operate universityvehicles in accordance with George Mason University Vehicle UsePolicy 1411. Applicants must possess and maintain an active, validdriver’s license that satisfies university requirements. Finalcandidates are subject to a Motor Vehicle Report (MVR) review, andsuccessful completion of the review is a condition ofemployment.

Minor or major driving violations may affect eligibility foretemployment. Applicants with prior driving infractions need to review the Eligibility & MVR Review Information (English / Spanish) before applying.

About the Department

Student Centers integrates all aspects of campus life by serving asMason's facility, program, and support services managementdepartment for the Johnson Center, Student Union Building I, andThe Hub. The department aims to support and complement the academicprocess; provide excellent customer service to the Mason communityand visitors; promote diversity and campus spirit throughcooperative participation; encourage student development, socialcompetency, and responsibility.

About the Position

The Event Services Production Supervisor ensures all eventproduction services are executed properly. In partnership withother Production Supervisors, and at the direction of the AssistantDirector for Production, the Supervisor oversees all A/V and rentalequipment for the Event Services unit, including installed in-houseA/V systems; serves as onsite supervisor for high profile orcomplex events to ensure smooth execution and staff support; develops and implements relevant training programs and materialsfor event staff; recruits, trains, and supervises event staff; andattends meetings and completes special projects as assigned.

Responsibilities

• Provides high-quality production services in support of eventsby overseeing the execution of transportation, setup, operation,and breakdown of portable technical and non-technical equipment asrequested;
• Serves as the primary supervisor and/or technician onsite forhigh-profile and major events;
• Is available to work flexible shifts based on event demand toensure events are supported and executed appropriately;
• Facilitates training on proper transportation, storage, setup,and operation of equipment and effective implementation of eventsupport and customer service;
• Creates clear and concise operation guides and resources toaide in the training of Production staff for supplemental andongoing reference;
• Works in conjunction with the Assistant Director for Productionto develop and implement relevant training and coachingopportunities, including the facilitation of training sessions,development of training materials, and direct support of staff inthe transition from training to on-the-job performance;
• Supports team members through mentorship, coaching, andconstructive feedback;
• Ensures functionality and preservation of production resources,both technical and non-technical, through the implementation andoversight of preventative maintenance efforts;
• Provides prompt and responsive evaluation of issues that mayarise, evaluates the potential impact to service execution, andcommunicates a strategy for resolution of the issue in an effectiveand timely manner;
• Serves as the primary point of contact with outsidecontractors/vendors to troubleshoot equipment issues or to performservices and repairs when necessary;
• Works in conjunction with the Assistant Director forProduction, assist in the creation of and contribute to an ongoingmaster plan for equipment (technical and non-technical) upgrades,replacement schedules, and budget oversight;
• Ensures functionality of Student Centers in-house and portableA/V systems and furnishings through the implementation andoversight of preventative maintenance efforts;
• Serves as the primary point of contact with outsidecontractors/vendors to troubleshoot equipment issues or to performservices and repairs when necessary;
• Works in conjunction with the Assistant Director forProduction, assist in the creation of and contribute to an ongoingmaster plan for in-house A/V system upgrades, portable systems andrental furnishing replacement schedules, and budget oversight;
• Oversees the organization and oversight of production inventoryand resources;
• Maintains database of equipment that tracks history of usageand repairs/maintenance;
• Oversees the implementation of a barcoding/tracking system thatrecords the movement and storage of all equipment to ensureaccurate delivery of services and proper stewardship of resources;and
• Ensures efficient usage of storage space and resources thatemphasizes organization, safety, and ingenuity.

Required Qualifications

• High school diploma or equivalent;
• Experience recruiting, developing effective training programsfor staff, directing, and supervising staff is required;
• Experience working in all areas of eventoperations/support/technology;
• Experience planning and implementing events;
• Knowledge in all areas of event operations and event supporttechnology to include sound, lighting and video (setup,configuration, and operation) is required;
• Knowledge of event planning and the proper configuration oftechnical equipment for successful operation;
• Skill to communicate effectively and professionally with staff,patrons, and colleagues at all times is required;
• Ability to think critically and make decisions to supportprofessional and student staff when issues arise;
• Ability to properly recruit, train, and supervise part-time andstudent wage staff;
• Ability to meet competing deadlines and prioritizeresponsibilities simultaneously;
• Ability to work outside regular business hours;
• Ability to diagnose, repair, and/or make recommendations forrepair/replacement of all SC technical equipment; and
• Valid driver's license: must currently possess an appropriate,active, valid motor vehicle operator’s license that meets all ofGMU’s requirements for operating state vehicles and equipment underMason’s Vehicle Use Policy 1411 https://universitypolicy.gmu.edu/policies/vehicle-use/. The Office of Risk Management reserves the right to review the driver’s licenses and Motor Vehicle Reports (MVRs) of allcandidates selected with employment contingent upon a favorablereview.

Preferred Qualifications

• Bachelor’s degree in related field;
• Experience in project management including managing of vendorsfor replacement projects strongly preferred;
• Experience providing event support in a higher educationalsetting; and
• Working knowledge in Crestron, Allen & Heath consoles,Shure microphones, Avolites consoles, Chauvet LED and movinglights, and Blackmagic Design video systems preferred.

Posting Open Date

October 1, 2026

For Full Consideration, Apply by

October 18, 2026

Open Until Filled

Yes

Mason Ad Statement

George Mason University is a nationally ranked R1 researchuniversity committed to creating a more just, free, and prosperousworld. With 40,000 enrolled students, George Mason is the largestand most diverse public research university in Virginia, offeringdegree programs at the master's, doctoral, and professional level,along with certificates and credentials.

George Mason fosters an All Together Different environment forstudents, faculty, and staff, driven by our core beliefs. Webelieve in inclusivity over exclusivity; we believe in advancingour mission by being willing to take risks, not avoiding them; andwe believe our best work is possible when we apply our diversity oforigin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative actionemployer, committed to promoting inclusion and equity in itscommunity. All qualified applicants will receive consideration foretemployment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, age, disability orveteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/