Event Services Manager

Constellation; Miami (FL); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Medical

Vision

UNUM for Accident/ Critical Illness/ H

Discount Program

Commuter Benefits

EAP

401k

Sick Time

Holiday Pay

Tuition Reimbursement

Paid Time Off

Job summary

Constellation is seeking an experienced event manager to join our Culinary team in Miami, FL. You will plan, direct, and coordinate catered events, assist in menu selections, schedule staff, arrange facilities and equipment, and communicate client needs to the Senior Director of Sales.

Develops and maintains catering accounts by ensuring customer satisfaction before, during, and after events, and reports to leadership.

Qualifications

• 2 years of catering/food-beverage and/or administrative/event experience.
• Very organized.
• Able to work independently and make the right decisions for the business.
• Basic PC knowledge and comprehension (Word & Excel).
• Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages).

Responsibilities

• Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
• Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
• Communicating SCG procedures, standards and expectations to all event staff when on-site and coordinating with culinary and operations teams.
• Assisting in the setup and execution of events.
• Ensure that event rentals have scheduled deliveries and pickups convenient for staff and venue managers.
• Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
• Communicate with sales, culinary and booking staff to ensure understanding of menus and client needs.
• Responsible for collection and submission of all payments and deposits for contracted events; review AR reports and address discrepancies.
• Nimble trouble shooting and quick decision making on site.
• Managing a staff and disciplining as needed.
• Follow up with photographer post-event for photos.
• Act as first point of contact for general leads and gather detailed information.
• Process event closeouts the day after each event.
• Send nightly event reminders to internal staff.

Skills

Catering/FB experience

Administrative experience

Highly organized

Independent worker

Word

Excel

Math basics

Education

Bachelor’s Degree in Management

Tools

Word

Excel

Job description

Requisition ID40948-Posted07/31/2026-Dining & Events-United States-FL-Full-Time

The Role at a glance:

We are looking to add an experienced, motivated event manager to our Constellation Culinary team in Miami, FL at a prestigious Cultural Center. As an event manager, you will have the opportunity to Plan, direct, and coordinate catered events. Assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales. Develops and maintains catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.

What you'll be doing:

• Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
• Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
• Responsible for communicating SCG procedures, standards and expectations to all event staff when on-site. They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site.
• Assisting in the setup and execution of events
• Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager
• Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
• Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client needs
• Responsible for the collection and submission of all payments and deposits as it relates to contracted events. They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.
• Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.
• Managing a staff, holding them accountable for their work and disciplining as needed.
• Follow up with photographer’s post event to request event photos
• Act as first point of contact for general leads and gather as much detailed information as needed
• Process event closeouts on following day of each event
• Send out nightly event reminders to internal staff

What we’re looking for:

Must-haves:

• 2 years of catering/food-beverage and/or administrative/event experience
• Very organized
• Able to work independently and make the right decisions for the business
• Basic PC knowledge and comprehension (Word & Excel)
• Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)

Nice-to-haves:

• Bachelor’s Degree in Management

Compensation Range

Up to $75,000

• Medical (FT Employees)
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

About Constellation:

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.