Event Services Manager

Elior North America; Miami (FL); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical (FT Employees)

Dental

Vision

UNUM voluntary benefits

Discount Program

Commuter Benefits

EAP

401k

Sick Time

Holiday Pay

Tuition Reimbursement

Paid Time Off

Job summary

Elior North America is seeking an Event Services Manager to join the Constellation Culinary team in Miami, FL. You will plan, direct, and coordinate catered events at a prestigious cultural center, ensuring client needs are met before, during, and after each event.

You will oversee staffing, menus, and logistics, review floorplans, manage payments, and maintain relationships with clients. This role emphasizes independent decision making, strong organization, and clear communication to deliver

Qualifications

• 2 years of catering/food-beverage and/or administrative/event experience.
• Very organized.
• Able to work independently and make the right decisions for the business.
• Basic PC knowledge and comprehension (Word & Excel).
• Basic math knowledge (fractions & percentages).
• Excellent communication skills.
• Excellent staff management skills.

Responsibilities

• Maintain up-to-date event details in CaterXpert before deadlines.
• Review event floorplans and rental equipment for accuracy.
• Communicate procedures and expectations to on-site staff; manage day-of packets.
• Assist in the setup and execution of events.
• Coordinate event rentals and scheduling with venue staff.
• Maintain calendar of events and attend meetings.
• Coordinate with sales, culinary and booking teams on menus.
• Process payments and deposits for events; review AR reports.
• Troubleshoot on-site issues with quick judgment calls.
• Lead staff and discipline when needed.
• Follow up with photographers for post-event photos.
• Act as first contact for general leads and gather details.
• Close out events on the following day; send nightly reminders.

Skills

Catering/food-beverage experience

Organizational skills

Independent decision making

Word & Excel

Basic math

Communication skills

Staff management

Education

Bachelor’s Degree in Management

Tools

CaterXpert

Job description

Event Services Manager

Job Reference Number: 40948

Employment Type: Full-Time , Onsite

Segment: Dining & Events

Brand: Constellation

Location: Miami , Florida (US-FL)

The Role at a glance:

We are looking to add an experienced, motivated event manager to our Constellation Culinary team in Miami, FL at a prestigious Cultural Center. As an event manager, you will have the opportunity to Plan, direct, and coordinate catered events. Assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales. Develops and maintains catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.

What you'll be doing:

• Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.

• Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.

• Responsible for communicating SCG procedures, standards and expectations to all event staff when on-site. They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site.

• Assisting in the setup and execution of events

• Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager

• Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.

• Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client needs

• Responsible for the collection and submission of all payments and deposits as it relates to contracted events. They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.

• Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.

• Managing a staff, holding them accountable for their work and disciplining as needed.

• Follow up with photographer’s post event to request event photos

• Act as first point of contact for general leads and gather as much detailed information as needed

• Process event closeouts on following day of each event

• Send out nightly event reminders to internal staff

What we're looking for:

Must-haves:

• 2 years of catering/food-beverage and/or administrative/event experience

• Very organized

• Able to work independently and make the right decisions for the business

• Basic PC knowledge and comprehension (Word & Excel)

• Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)

• Excellent communication skills

• Excellent staff management skills

Nice-to-haves:

• Bachelor’s Degree in Management

Compensation Range

Up to $75,000

Our Benefits:

• Medical (FT Employees)

• Dental

• Vision

• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity

• Discount Program

• Commuter Benefits (Parking and Transit)

• EAP

• 401k

• Sick Time

• Holiday Pay (9 paid holidays)

• Tuition Reimbursement (FT Employees)

• Paid Time Off

#boost #indeedelior #LI-MA1

About Constellation:

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.