Event Services Associate — Customer-Focused Attendee Support

BEST Crowd Management; Pullman (WA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Career growth

Training & development

Flexible scheduling

Diversity & inclusion

Job summary

BEST Crowd Management is hiring an Event Services Staff member at Martin Stadium in Pullman, WA. You will play a key role in delivering exceptional customer service by greeting attendees, assisting with event setup, and guiding guests to facilities and exits.

Requirements include being at least 18, having a high school diploma (some college preferred), and the ability to work evenings, weekends, and holidays. The position offers competitive pay and the chance to grow with the company.

Qualifications

• Must have customer service experience.
• Excellent verbal and written communication skills.
• Ability to handle high-pressure situations calmly and professionally.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet and assist event attendees with a friendly, professional demeanor.
• Assist with event set-up and signage placement as needed.
• Monitor event areas for cleanliness and safety.
• Direct attendees to seating, restrooms, concessions, and exits.
• Address attendee questions and resolve issues professionally.
• Collaborate with staff and vendors to ensure smooth operations.
• Support crowd control measures when required.

Skills

Customer service

Communication

Problem-solving

Flexibility

Education

High school diploma

Some college preferred

Job description

BEST Crowd Management is hiring an Event Services Staff member at Martin Stadium in Pullman, WA. You will play a key role in delivering exceptional customer service by greeting attendees, assisting with event setup, and guiding guests to facilities and exits.

Requirements include being at least 18, having a high school diploma (some college preferred), and the ability to work evenings, weekends, and holidays. The position offers competitive pay and the chance to grow with the company.