Event Service Associate (PT)

Spurs Sports & Entertainment; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Spurs Sports & Entertainment is seeking a hands-on team member to support the SAFC Event Services department, focusing on Star Complex field rentals and related event operations. You will work with clients and internal contacts to ensure smooth pre-event walks, on-site monitoring, and post-event recaps.

Responsibilities include assistive set-up/teardown, coordinating with the SAFC Event Services team, and delivering excellent customer service in a dynamic environment.

Qualifications

• Prior customer service experience.
• Valid, current state-issued driver’s license.
• College enrollment or completed coursework preferred.
• Ability to work nights, weekends and holidays.

Responsibilities

• Monitor/assist field rental clients at the Star Complex, including pre-event walks and post-event recaps.
• Monitor Star Complex training sessions, games and special events as assigned.
• Assist with set-up and teardown for training, games and events (tents, tables, chairs, goals, flags, etc.).
• Provide day-to-day support for task management, calendars and internal client interaction.
• Collaborate and coordinate on assigned Star Complex events with the SAFC Event Services team.
• Other duties as assigned.

Skills

Customer service

Event coordination

Flexible scheduling

Education

College enrollment

Job description

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.

To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.

We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values-Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.

At Spurs Sports & Entertainment, we work in service of something bigger than ourselves, it’s so much more than the game or concert itself. It takes all members of our Spurs Family to harness the power of sports and entertainment to build memories that endure, memories that excite, and connections that strengthen our community!

This position is responsible for supporting the SAFC Event Services department on a variety of assigned tasks/events with the primary focus on monitoring the Star Complex field rentals. This position must also support the organizations mission, vision, and values exhibiting the following behaviors: excellence, competence, collaboration, and innovation. The eligible candidate will service and deal with a diverse group of important clients and visitors as well as internal contacts at all levels; independent judgment is required to plan, prioritize and organize diversified workload.

Key Areas Of Responsibility, Job Metrics And Competencies

• Monitor/Assist field rental clients at the Star Complex to include pre-event walks, client monitoring and post-event recaps.
• Monitor Star Complex training sessions, games and special events as assigned.
• Assist with set-up and teardown for training, games and special events. These responsibilities include, but are not limited to, setting up tents, tables, chairs, goals, corner flags, etc.
• Provide day-to-day support for the SAFC Event Services team as it relates to task management, communication, calendars, internal client interaction and information gathering.
• Collaborate and coordinate on assigned Star Complex events with the SAFC Event Services team.
• Other duties as assigned.

Qualifications

Prior customer service experience required

Valid, current state-issued driver’s license required

Event Experience Preferred

• Current college enrollment or completed college coursework preferred
• Ability to work nights, weekends and holidays

Physical Requirements

• Ability to work outdoors and in varying weather conditions for the duration of an assigned shift
• Ability to stand, sit and walk for extended periods
• Ability to regularly lift, push and pull up to 50 pounds

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

SS&E is an Equal Opportunity Employer

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will