Event Security Representative

Detroit Pistons; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Detroit Pistons is seeking a Security Officer to maintain a safe, secure environment at the Pistons Performance Center and support events and daily operations. You will manage access, monitor security systems, and provide courteous service to employees and visitors.

The ideal candidate has a high school diploma, experience in security or related fields, and the ability to work flexible hours including evenings and weekends. CPR/First Aid certification is preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in security, law enforcement, military, or related field preferred.
• CPR/First Aid/AED certification preferred.

Responsibilities

• Monitor facility entrances, verify credentials and authorization.
• Conduct patrols and inspections for safety and security.
• Monitor CCTV and access control systems as needed.
• Protect people and property from unauthorized access and threats.
• Respond to incidents and emergencies; document reports.
• Assist with event security operations as needed.
• Provide basic first aid and emergency support when necessary.
• Enforce security policies and maintain professional service.

Skills

Judgment & decision-making

Communication skills

Interpersonal skills

Security systems familiarity

De-escalation & safety

Background checks compliance

Education

High school diploma or equivalent

Associate degree or equivalent experience (preferred)

Tools

CCTV systems

Access control systems

Visitor management systems

Job description

Description

Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.

Description

Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.

The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for employees, guests, and visitors at the Pistons Performance Center. This role supports security operations during events and daily operations through access control, patrols, surveillance, incident response, and customer service.

The ideal candidate is professional, observant, calm under pressure, and committed to providing exceptional service while protecting people and property.

What You'll Do

• Monitor facility entrances, exits, and access points to verify credentials and authorization.
• Conduct security patrols and visual inspections to identify safety, security, and fire/life safety concerns.
• Monitor CCTV, access control, visitor management, and other security systems as needed.
• Protect employees, guests, visitors, and facility property from unauthorized access, theft, damage, and other security concerns.
• Respond to incidents and emergencies, including injuries and potential safety or security threats.
• Investigate incidents, gather information, interview involved parties, and complete accurate incident reports.
• Assist with parking and event security operations as needed.
• Provide basic first aid and support emergency response efforts when necessary.
• Enforce company policies related to access, property removal, and facility security.
• Provide professional, courteous, and responsive service to employees, guests, and visitors.
• Maintain knowledge of security procedures, emergency protocols, and site-specific requirements.
• Perform other security-related duties as assigned.
• Work a flexible schedule, including evenings, weekends, holidays, and event days.

Requirements

• High school diploma or equivalent required; associate degree or equivalent experience preferred.
• Previous experience in security, law enforcement, military, fire/medical services, or a related field required.
• CPR/First Aid/AED certification preferred.
• Valid driver's license preferred.
• Strong judgment and decision-making skills, particularly during emergencies.
• Excellent written and verbal communication and interpersonal skills.
• Ability to professionally interact with employees, guests, visitors, and security team members.
• Familiarity with CCTV, access control, visitor management, and other security systems.
• Ability to safely bend, lift, and perform physical duties required of the position.
• Ability to respond appropriately to physical confrontations and use minimal force when necessary and consistent with company policy.
• Must successfully pass required background and motor vehicle history checks.

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
We are dedicated to ensuring equal access throughout the employment process. Reasonable accommodations will be provided to qualified individuals with disabilities to enable participation in the application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require an accommodation, please contact us to request assistance.