Event Security Officer - Penn State University

BEST Crowd Management; State College (Centre County); On-site; USD 17,000 - 22,000; Part time

Job summary

Penn State University - Event Staff & Security role with BEST Crowd Management is seeking adaptable individuals to blend event support with security duties for a safe, enjoyable attendee experience. You will assist with setup, monitor access, handle inquiries, and coordinate with security teams across events.

The ideal candidate brings strong communication, teamwork, and problem-solving skills, is at least 18, has a HS diploma (college preferred), and can pass a background check and drug

Qualifications

• Be at least 18 years old (age requirements vary by location).
• High school diploma or equivalent; some college preferred.
• Experience in event security or related field is advantageous.
• Must be physically able to stand/walk for extended periods.
• Exhibits strong observational and problem-solving skills.
• Excellent communication and interpersonal abilities are essential.
• Ability to work in a team with diverse colleagues.
• Flexibility to work evenings, weekends, and holidays per schedule.
• Valid security license or willingness to obtain one if required.
• Background check and drug screening clearance required.

Responsibilities

• Assist with event setup and equipment/signage placement.
• Monitor access points and conduct security checks to prevent unauthorized entry.
• Provide friendly customer service and assist attendees with inquiries.
• Collaborate with event staff and security to maintain safety.
• Assist in crowd management and flow of attendees.
• Respond promptly to incidents following established protocols.
• Monitor areas to enforce rules and safety procedures.
• Address attendee concerns or complaints calmly and professionally.
• Adhere to company policies to deliver high service and security standards.

Skills

Customer service

Communication

Teamwork

Observation

Education

High school diploma or equivalent

Some college education preferred

Job description

Job Title: Penn State University - Event Staff - Security

Company: BEST Crowd Management

Location: Penn State University

Pay: $14.50 / hr

Job Type: Part-time

Summary

Join the dynamic team at BEST Crowd Management as an Event Staff & Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.

Responsibilities

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Gain experience in event management and security.
• Enhance your skills in communication, problem-solving, and customer service.
• Network with professionals from various fields, including event management and security.
• Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #CP-14-MD-1327-2017