Event Security & Guest Experience Lead

Alliedbarton Security Services; Chandler (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k plans

Flexible schedules

Paid training

Employee discounts

Job summary

Allied Universal is seeking an Event Security Professional for event coverage in Chandler, Arizona. The role focuses on welcoming guests, ushering attendees, and ensuring smooth operation with strong customer service.

This position requires a high school diploma, ability to work in a fast-paced environment, and effective communication to maintain safety and assist guests throughout events.

Qualifications

• High school diploma (or equivalent)
• Licensing requirements may be required by state/local laws
• Experience in fast-paced, dynamic environments
• Strong oral and written communication skills
• Ability to de-escalate conflicts and maintain composure
• Ability to handle emergencies and provide excellent customer service
• Understanding of traffic management and parking regulations
• Ability to enforce rules with sound judgment
• Active listening to understand and assist customers

Responsibilities

• Assist in event day preparation and execution
• Control entry; may collect and scan tickets; verify wristbands and badges
• Direct traffic entering and exiting the venue
• Adhere to policies, procedures, and regulations across venues and events
• Greet guests and provide directions to enhance their entertainment experience

Skills

Customer service

Communication

De-escalation

Emergency response

Traffic management

Policy understanding

Attention to detail

Conflict resolution

Education

High school diploma or equivalent

Job description

Allied Universal is seeking an Event Security Professional for event coverage in Chandler, Arizona. The role focuses on welcoming guests, ushering attendees, and ensuring smooth operation with strong customer service.

This position requires a high school diploma, ability to work in a fast-paced environment, and effective communication to maintain safety and assist guests throughout events.