Event Security - Dow Center

BEST Crowd Management; Saginaw (MI); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and development programs

Diversity and inclusion

Job summary

BEST Crowd Management is seeking an Event Security team member for the Dow Center in Saginaw MI. You will provide exceptional customer service to attendees, assist with event setup, and help maintain safe, orderly environments during events.

Ideal candidates have a valid MI Security License or can obtain one, are 18+, and hold a high school diploma or equivalent. Strong communication and reliability are essential for this part-time role.

Qualifications

• Valid MI Security License or ability to obtain one.
• Must be at least 18 years old.
• High school diploma or equivalent; some college preferred.
• Experience in customer service, hospitality, or event roles is advantageous.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide outstanding customer service by welcoming and assisting attendees.
• Assist with event setup and equipment placement as needed.
• Monitor event areas for cleanliness, organization, and policy compliance.
• Answer questions and provide information about the event and facilities.
• Guide guests to seating, restrooms, concessions, and exits.
• Address inquiries or issues promptly and professionally.
• Collaborate with staff and vendors to ensure smooth operations.
• Support crowd management to ensure a safe, enjoyable experience.
• Adhere to company policies and maintain high professional standards.

Skills

Customer service

Communication

Flexibility

Interpersonal skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Join the dynamic and customer-focused team at BEST Crowd Management as a Security Team member. As a part of our Security team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.

Job Title

Event Security-Dow Center

Company

BEST Crowd Management

Location

Dow Center/Saginaw MI

Pay

$15.50 / hr

Job Type

Part-time

Upcoming Events

Saginaw Spirit (Hockey)

Summary

Join the dynamic and customer-focused team at BEST Crowd Management as a Security Team member. As a part of our Security team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.

Responsibilities

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

Requirements

• Possess a valid MI Security License (or be willing to obtain one)
• Be at least 18 years old (age requirements may vary depending on local regulations).
• Proof of high school diploma or equivalent (some college education is preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.
• Demonstrated reliability, punctuality, and a strong work ethic.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Take advantage of opportunities for career growth and advancement within the company.
• Enhance your skills and knowledge through training and development programs.
• Benefit from flexible scheduling options to accommodate your personal needs.
• Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement

EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License

License # 3801303760