Security Officer - Dow Center

BEST Crowd Management; Saginaw (MI); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Job summary

BEST Crowd Management is seeking an Event Security team member for the Dow Center in Saginaw, MI. This part-time role emphasizes exceptional guest service and visible, proactive security presence at events.

You will welcome attendees, assist with setup, and guide guests while collaborating with staff to ensure safe, smooth operations. The role requires a MI security license or willingness to obtain one and flexible scheduling.

Qualifications

• Possess valid MI Security License or be willing to obtain one.
• Must be at least 18 years old; age may vary locally.
• Proof of high school diploma or equivalent.
• Customer service, hospitality, or event-related experience is advantageous.
• Excellent communication and interpersonal skills for diverse interactions.
• Strong problem-solving abilities; stay calm under pressure.
• Flexible to work evenings, weekends, and holidays per event schedules.
• Physical stamina to stand, walk, and engage for extended periods.
• Reliability, punctuality, and a strong work ethic.

Responsibilities

• Provide outstanding customer service by welcoming and assisting attendees.
• Help with event setup, equipment arrangement, and signage placement.
• Monitor areas for cleanliness, organization and policy compliance.
• Answer questions and provide information about the event and facilities.
• Direct guests to seating, restrooms, concessions, and exits.
• Address inquiries, complaints, or issues promptly and professionally.
• Collaborate with staff, vendors, and teammates to ensure smooth operations.
• Assist with crowd management to ensure a safe experience.
• Adhere to company policies and maintain professionalism.

Skills

Communication

Interpersonal Skills

Problem Solving

Reliability

Punctuality

Education

High school diploma or equivalent

Some college preferred

Job description

Summary

Join the dynamic and customer-focused team at BEST Crowd Management as a Security Team member. As a part of our Security team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.

Job Title: Event Security-Dow Center

Company: BEST Crowd Management

Location: Dow Center/Saginaw MI

Pay: $15.50 / hr

Job Type: Part-time

Upcoming Events

Saginaw Spirit (Hockey)

Summary

Join the dynamic and customer-focused team at BEST Crowd Management as a Security Team member. As a part of our Security team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.

Responsibilities

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

Requirements

• Possess a valid MI Security License (or be willing to obtain one)
• Be at least 18 years old (age requirements may vary depending on local regulations).
• Proof of high school diploma or equivalent (some college education is preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.
• Demonstrated reliability, punctuality, and a strong work ethic.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Take advantage of opportunities for career growth and advancement within the company.
• Enhance your skills and knowledge through training and development programs.
• Benefit from flexible scheduling options to accommodate your personal needs.
• Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License

License #3801303760