Event Sales Manager

Pinstripes; Orlando (FL); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k)

HSA option with company contributions

Flexible spending accounts

Growth opportunities

Employee discounts

Job summary

Pinstripes Orlando is reopening this fall under new ownership and is seeking an experienced Event Sales Manager to lead a growing sales program. You will report to the National Director of Sales and collaborate with operations to deliver seamless events while driving revenue and client satisfaction.

Responsibilities include developing and selling events, building relationships with clients and partners, managing proposals and site tours, and ensuring precise financial reporting.

Qualifications

• Minimum of 5 years in restaurant or hotel event sales.
• Experience in event operations is a plus.
• Strong math and budget management skills.

Responsibilities

• Develop, plan, and sell events to exceed sales targets.
• Create and implement sales initiatives to meet KPI standards.
• Establish and nurture relationships with repeat clients through outreach.
• Identify new business opportunities via outbound efforts.
• Build relationships with local DMCs, planners, CVBs, and hotels.
• Collaborate with National DOS and GM on sales initiatives.
• Maximize revenues using upselling techniques.
• Ensure timely financial reporting and variance analysis.

Skills

Event sales

Client relationships

Negotiation

Communication

Budget management

Tools

POS systems

Tripleseat

Microsoft Office

Wisely

Job description

Pinstripes Orlando is reopening this fall under new ownership, and we’re building an incredible new team. This fresh chapter brings renewed energy and the chance to help shape a one-of-a-kind dining and entertainment destination. Now hiring for all positions, we’d love to meet you!

As the Event Sales Manager, you will report to National Director of Sales, with overall accountability to the VP of Event Sales & Business Development. While you will collaborate with the operations team to ensure seamless event transitions, the primary focus is seeking new sales opportunities, consulting with clients on all event details to ensure smooth execution, managing revenue documentation, and maintaining accurate financial records.

Roles and Responsibilities:

The duties include, but are not limited to, the following:

• Develop, plan, and sell events, aiming to exceed monthly and annual sales objectives
• Create and implement sales initiatives and strategies to meet and surpass KPI standards
• Establish and nurture relationships with repeat clients through regular outreach and follow-ups
• Identify new business opportunities through proactive outbound efforts
• Build and maintain relationships with local DMCs, event planners, CVBs, and hotels
• Collaborate with the National DOS and GM on sales and marketing initiatives
• Maximize revenues using upselling techniques and strategic sales approaches
• Ensure accurate and timely weekly and monthly financial reporting. Analyze financial variances and initiate corrective actions as needed
• Provide timely proposals tailored to client needs, including menu selections, beverage preferences, and overall event planning
• Schedule and execute site tours, ensuring clients receive comprehensive and engaging experiences
• Understand FOH and BOH operational procedures as they relate to events
• Oversee the accurate execution of events from start to finish, maintaining strong communication with the venue team
• Manage time efficiently, handling multiple tasks and adapting quickly to changing priorities
• Spearhead BEO meetings and collaborate staffing schedules with operations
• Remain flexible in approach to meet evolving business needs and requirements
• Deliver outstanding guest service throughout all stages of the sales process, including post-event follow-ups for repeat business and referrals
• Actively participate in local professional networking events and follow up on leads
• Be proficient in POS systems, Tripleseat, Microsoft Office, and Wisely
• Ensure all events adhere to the companies’ brand standards and operational excellence

What's in it for you:

• Medical, dental and vision insurance
• Health Savings Account option – including company HSA contribution
• Flexible Spending Accounts
• 401K
• Employee Assistance Program
• Company provided Short Term Disability Insurance
• Company provided Long Term Disability Insurance
• Flexible VacationVoluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Growth opportunities, with several new restaurant openings
• Discounts on Food, Beverage and Activities

Expected Earnings: OTE $110,000-115,000 annually (base + commission)

Qualifications and Education Requirements

• Minimum of 5 years in restaurant or hotel event sales, with a proven track record in event-specific sales
• Experience in event operations (a plus!)
• Extensive understanding of the market and industry trends
• Proven experience working in high-volume, fast-paced environments for at least 3 years
• Familiarity with event operations and the ability to adapt to varying schedules based on event volume
• Ability to accommodate and work schedules that align with restaurant and bar volume demands
• Excellent verbal and written communication skills
• Strong math aptitude for financial reporting and budget management
• Experience in managing, leading, and motivating a team of employees