Event Sales Manager

Cipriani; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

The Event Sales Manager will be the primary lead for Club 55 at Cipriani Wall Street, overseeing four private dining rooms for groups from 20 to 200 guests in New York City. You will generate, manage, and execute private events with Cipriani's renowned service and hospitality standards.

You will guide clients from inquiry through proposal, contract, planning, and final event delivery, collaborating with Banquet Ops, Culinary, Finance, and Accounting teams to ensure flawless execution and

Qualifications

• 2-3 years of experience in luxury hospitality, catering, event sales, or private events.
• Experience in high-volume, high-end event venues, hotels, restaurants, or luxury hospitality environments strongly preferred.
• Strong knowledge of the New York City events market, including corporate, social, nonprofit, and luxury clientele.
• Proven ability to generate revenue, manage client relationships, and close event business.
• Exceptional communication, organization, follow-up, and client service skills.
• Polished and professional presence with the ability to interact confidently with high-profile clients and executive-level guests.
• Strong attention to detail and ability to manage multiple events, deadlines, and client needs simultaneously.
• Ability to work independently while collaborating closely with operations and leadership teams.
• Flexibility to work evenings, weekends, and events as business needs require.
• Proficiency with Microsoft Office Suite, Salesforce, CRM tools, and event management systems preferred.

Responsibilities

• Actively prospect, solicit, and secure new private events.
• Respond to inquiries in a timely, polished, and professional manner while representing the Cipriani brand at the highest level.
• Build and maintain strong relationships with clients, planners, corporate contacts, luxury partners, and industry professionals.
• Conduct site visits, client walkthroughs, and event presentations for prospective and confirmed clients.
• Prepare proposals, contracts, banquet event orders, estimates, and event documentation with accuracy and attention to detail.
• Oversee all phases of the event sales process, including inquiry management, pricing, contract negotiation, planning from the banquet side, execution, and payment collection.
• Partner closely with Operations team, Culinary team, and banquet colleagues to ensure all event details are communicated clearly and executed flawlessly.
• Maintain a strong understanding of venue capabilities, menus, pricing, service standards, and client expectations.
• Anticipate client needs, provide thoughtful solutions, and ensure an elegant experience from start to finish.
• Utilize Salesforce, and internal platforms to manage leads, client communication, event details, and reporting.
• Track sales activity, revenue, conversion, and other KPIs to support individual and property goals.
• Collaborate with internal teams to uphold Cipriani’s global standards of quality, elegance, and hospitality.

Skills

Luxury hospitality

Event sales

Client relationships

Communication skills

Organization

Attention to detail

Team collaboration

Flexibility

Sales closing

Venue knowledge

Education

High school diploma or equivalent

Tools

Salesforce

CRM tools

Microsoft Office

Job description

POSITION PURPOSE:

We are seeking a polished, driven, and highly organized Event Sales Manager for Club 55 at Cipriani Wall Street in New York City. This individual will be the primary manager responsible for overseeing Club 55 at Cipriani Wall Street, which consists of four private dining rooms for groups ranging from 20 - 200 guests. The Sales Manager will generate, manage, and execute private events in the private dining rooms while maintaining the highest standards of Cipriani service and hospitality. Note that this role is not for our ballroom at Cipriani Wall Street, but is highly collaborative and works in conjunction with the ballroom sales and events team.

The Event Sales Manager will serve as a key point of contact for clients throughout the full event lifecycle, from initial inquiry and proposal development through contract execution, planning, and final event delivery. This role requires strong sales ability, attention to detail, exceptional client relationship management, and the ability to thrive in a fast-paced luxury event environment.

EVENTS MANAGED:

• Corporate dinners, cocktail receptions, meetings and conferences
• Non-profit fundraisers, and receptions
• Luxury brand activations

WORKS CLOSELY WITH:

• Banquet Operations teams to ensure seamless event execution and deliver Cipriani’s service standards
• Culinary team to manage and develop menu offerings as needed
• Finance and Accounting teams regarding deposits, payments, and billing

ESSENTIAL FUNCTIONS AND DUTIES:

• Actively prospect, solicit, and secure new business for private events.
• Respond to inquiries in a timely, polished, and professional manner while representing the Cipriani brand at the highest level.
• Build and maintain strong relationships with clients, planners, corporate contacts, luxury partners, and industry professionals.
• Conduct site visits, client walkthroughs, and event presentations for prospective and confirmed clients.
• Prepare proposals, contracts, banquet event orders, estimates, and event documentation with accuracy and attention to detail.
• Oversee all phases of the event sales process, including inquiry management, pricing, contract negotiation, planning from the banquet side, execution, and payment collection.
• Partner closely with Operations team, Culinary team, and banquet colleagues to ensure all event details are communicated clearly and executed flawlessly.
• Maintain a strong understanding of venue capabilities, menus, pricing, service standards, and client expectations.
• Anticipate client needs, provide thoughtful solutions, and ensure an elegant experience from start to finish.
• Utilize Salesforce, and internal platforms to manage leads, client communication, event details, and reporting.
• Track sales activity, revenue, conversion, and other KPIs to support individual and property goals.
• Collaborate with internal teams to uphold Cipriani’s global standards of quality, elegance, and hospitality.

KNOWLEDGE, EXPERIENCE, AND SKILLS:

• 2-3 years of experience in luxury hospitality, catering, event sales, or private events.
• Experience in high-volume, high-end event venues, hotels, restaurants, or luxury hospitality environments strongly preferred.
• Strong knowledge of the New York City events market, including corporate, social, nonprofit, and luxury clientele.
• Proven ability to generate revenue, manage client relationships, and close event business.
• Exceptional communication, organization, follow-up, and client service skills.
• Polished and professional presence with the ability to interact confidently with high-profile clients and executive-level guests.
• Strong attention to detail and ability to manage multiple events, deadlines, and client needs simultaneously.
• Ability to work independently while collaborating closely with operations and leadership teams.
• Flexible schedule, including availability for evenings, weekends, and events as business needs require.
• Proficiency with Microsoft Office Suite, Salesforce, CRM tools, and event management systems preferred.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance, however, should the duties, responsibilities, and requirements outlined be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Cipriani is an equal opportunity employer.