Event Sales Manager

Chicken N Pickle; Glendale (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Chicken N Pickle is seeking an Event Sales Manager for its Glendale, AZ venue to lead event sales initiatives and build a strong events team. You will manage client relationships, negotiate contracts, and coordinate private events from inquiry to execution.

Ideal candidates will be observant, detail-oriented, and able to drive revenue via targeted outreach, partnerships with local businesses, and strategic event planning.

Qualifications

• Must be observant and detail-oriented with an understanding of our products and services.
• Experience building a strong, reliable team and defining operational procedures.
• Ability to monitor and meet sales targets and scale the team and operations.

Responsibilities

• Embody Chicken N Pickle's core values: Authenticity, Community, Connection, Integrity and Quality.
• Proactively engage in outbound sales activity and networking to grow private events revenue.
• Market research to develop strategies by knowing local businesses, chambers and associations.
• Foster client relationships to secure repeat business and referrals.
• Negotiate and close event sales with estimates, proposals, tastings, meetings and more.
• Meet or exceed personal quotas and contribute to team goals.
• Create reports and dashboards to track KPI's and performance.
• Perform revenue forecasts and win/loss analysis against quotas.
• Manage leads with urgency, accuracy, and professionalism.
• Coordinate event bookings in CRM with detailed client communication.

Skills

Outbound sales

Client relationships

Team leadership

CRM

Sales targets

KPI reporting

Forecasting

Tools

CRM software

Job description

Event Sales Manager

Chicken N Pickle Glendale, Arizona, United States

About this position

About Us

Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.

It is a warm and welcoming environment that brings together people of all ages. People from all over the community can engage in the joy of being human.

We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth.

As the Event Sales Manager, your first responsibility is to ensure a great experience for customers booking their events on our properties. You must be observant and detail-oriented and possess an understanding of the business, the products and services. Additional duties include growing a strong and reliable team, defining operational procedures, monitoring and meeting sales targets, and continually working to scale the team by introducing efficiencies into the overall operations.

• Embody Chicken N Pickle's core values: Authenticity, Community, Connection, Integrity and Quality
• Demonstrates and supports a culture of diversity, equity and inclusion
• Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events
• Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations
• Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts
• Work with Chambers, Visitor's Bureau, Sports Commissions, Third Party Event Planners, Convention Centers, etc. to find new opportunities
• Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
• Contribute to the overall sales team goals by meeting and exceeding personal quotas
• Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
• Perform revenue forecasts and win/loss analysis to measure against quotas
• Manage customer relationships for all key accounts
• Manage all leads with a sense of urgency, accuracy and professionalism
• Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
• Act as a point of contact to key accounts as they arrive for their events
• Monitor, track and follow up on leads along tentative bookings
• Call upon contacts to see what went well and what could be improved
• Foster client relationships through ongoing communication to ensure repeat business or referrals
• Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales
• Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events
• Market property wide themed events to clients to get them on property to experience Chicken N Pickle
• Maintain focus on location and company strategic goals
• Ensure the team is booking space on the property within the documented guidelines
• Friendly, positive, outgoing personality who relates well and gets along with people

Communication:

• Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team
• Maintain and ensure the BEOs have all the required information
• Attendance in BEO/Operations meetings