Miami, United States | Posted on 10/18/2026
Market Value Southwest is a marketing and customer engagement company that helps brands connect with their audiences through strategic campaigns, live experiences, events, and brand activations. Our collaborative team combines creative thinking, thoughtful planning, and hands-on execution to deliver professional, engaging experiences tailored to each client’s goals.
Job Description
We are seeking a confident and personable Event Representative to engage prospective customers at local promotional events, product showcases, and scheduled outreach activities. This position involves representing featured products and services, initiating conversations with event attendees, and helping interested individuals make informed purchasing decisions.
The Event Representative will be responsible for building customer interest through face-to-face interactions, communicating the value of available offerings, and assisting with sales or enrollment activities. The ideal candidate is outgoing, motivated, and comfortable working in a customer-facing environment where communication, product knowledge, and sales performance are important.
Key Responsibilities
- Represent featured products and services at scheduled promotional events and customer outreach locations.
- Proactively approach event attendees to introduce available offerings.
- Start conversations with prospective customers to understand their interests and purchasing needs.
- Present product features, service benefits, and current promotional opportunities.
- Explain how available products or services may address individual customer preferences.
- Deliver brief product presentations and demonstrations when applicable.
- Discuss pricing, service packages, and promotional terms accurately.
- Respond to customer questions and address common purchasing concerns.
- Identify interested customers and guide them toward suitable product or service options.
- Assist prospective buyers with completing purchases, registrations, or enrollments.
- Support daily sales and customer acquisition objectives through direct engagement.
- Maintain a professional and approachable presence throughout scheduled events.
- Adapt product discussions to different customer interests and levels of familiarity.
- Communicate current offers and product information using approved materials.
- Maintain familiarity with assigned products, promotional campaigns, and purchasing procedures.
- Record relevant customer interest and completed sales activity when required.
- Share customer feedback and frequently asked questions with team members.
- Collaborate with colleagues to maintain consistent customer engagement during event activities.
- Follow company guidelines for promotional communication, customer information, and sales documentation.
- Complete additional event representation and sales-related responsibilities as assigned.
Requirements
- Bachelor's degree or 1–2 years of experience in sales, customer engagement, marketing, hospitality, events, or a related field.
- Strong verbal communication and interpersonal skills.
- Comfortable initiating conversations with prospective customers.
- Confident and professional approach to product presentations.
- Ability to explain product benefits and purchasing options clearly.
- Strong listening skills and ability to identify customer interests.
- Comfortable discussing pricing, promotions, and sales-related information.
- Self-motivated and comfortable working toward established sales objectives.
- Ability to adapt communication to different customer needs and preferences.
- Strong organizational skills and attention to detail.
- Dependable and able to follow assigned event schedules.
- Comfortable working in active, customer-facing promotional environments.
- Ability to work independently and collaborate effectively with colleagues.
- Previous experience in promotional sales, event representation, or customer-facing sales is helpful but not required.
- Structured onboarding and product-specific sales training.
- Supportive and collaborative team environment.
- Participation in a variety of local promotional events.
- Hands-on experience with direct sales and customer engagement.
- Established promotional materials and sales resources.
- Regular team activities and employee recognition initiatives.
- Professional environment focused on communication, teamwork, and customer experience.