Event Rental Consultant

Peak Event Services, Inc.; Massachusetts; On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer matching

Paid time off

Company holidays

Life and AD&D Insurance

Disability Insurance

Telehealth services

Job summary

Peak Event Services, Inc. in Massachusetts is seeking an Event Rental Consultant to handle sales from initiation to close, answer a high volume of calls in our call center, process data entry, and meet with clients in our showroom.

This position can be based in our Woburn office or in our Boston office, whichever is more convenient for you. Must be able to work two Saturdays per month and be willing to cover on-call shifts with additional pay.

Qualifications

• 1-3 years of hospitality experience with event rental or related service providers.
• Proficient with computers (Outlook, Word, Excel).
• Positive attitude and professional demeanor.

Responsibilities

• Handle high-volume calls to assist in creating customer orders.
• Assist customers with event order design and changes.
• Diligently manage 1–2.5M+ in revenue annually.
• Prepare customer quotes and enter orders with timelines.
• Showroom appointments and showroom visitor assistance.
• Collaborate with sales and other departments to ensure customer satisfaction.

Skills

Hospitality experience

Computer proficiency

Positive attitude

Team player

Education

Hospitality degree (nice to have)

Job description

From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life. We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly.

We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you’ll feel at home here.

About the Job

The Event Rental Consultant is responsible for all sales activities from initiation through close. This role is a vital part of our Sales team and is tasked with answering a high volume of calls in our call center, data entry, troubleshooting inventory questions, and meeting with clients in our showroom. This position works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term account management goals that are in line with company vision and values.

This position can either be based in our Woburn office or in our Boston office, which ever is more convenient for you..

Must be able to work two Saturdays in office per month.

Must also be willing to assist in covering on-call once every 24 weeks (Wednesday-Wednesday). On-call pay is an additional $600 for regular weeks and $750 for holiday weeks

What You’ll Do

• Hospitability answer a high volume of phone calls to assist in creating customer orders
• Expertly assist customers with event order design, any order changes and product questions
• Diligently handle $1-2.5M+ in revenue annually
• Proactively maintain and expand strategic house accounts
• Consult with clients to determine event details and rental needs
• Identify and manage target client prospects while following up on leads
• Prepare all customer quotes and follow up within 48 hours
• Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
• Participate and share experiences in weekly sales meetings
• Conduct showroom appointments and assist with showroom visitors
• Problem solve and troubleshoot rental inventory issues
• Educate customers about all rental items
• Assist in event installation as needed
• Understand and respect the confidentiality of client and company information
• Establish yourself as a trustworthy member of the sales team
• Attend at least two industry networking events per quarter and build relationships for the future business of the company

Required

• 1-3 years of hospitality experience with a event rental company, caterer, food service provider, event planner, venue, or hotel
• Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
• Positive attitude and professional demeanor
• The desire to help fellow teammates grow and proudly serve our Clients

Nice to Have

• Sales experience and hospitality degree is a plus

What Makes Us Special

Compensation and Benefits

• $29-$31 per hour + detailed incentive plan
• Paid time off and company holidays
• Medical, Dental, and Vision Insurance
• Company-Paid Basic Life and AD&D Insurance
• Short-Term and Long-Term Disability
• Telehealth and Wellness programs
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• 401(k) with employer matching

Our Culture & Work

• A team that has your back: We work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other.
• Work that creates real moments: Every event represents something meaningful—a wedding, a celebration, a milestone, or a major gathering. Our work helps create experiences people remember for years.
• Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide.
• Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations.
• Innovation and creativity: We encourage fresh ideas and empower our teams to find new ways to deliver exceptional events.
• Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.