Event Production Coordinator

Sound Investment; Chicago (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

IRA with employer matching

Paid time off

Company holidays

Cell phone reimbursement

Professional growth opportunities

Job summary

Sound Investment AV is seeking a Production Coordinator to maintain the Production Schedule, event calendars, and CRM across multiple systems. You will ensure every event is entered accurately, reflect schedules for New York, Chicago, and Moonlight Studios, and verify all dates, times, and locations are complete.

You will proactively identify information gaps, coordinate with Sales, Producers, and Project Managers, and ensure timely updates across all platforms for smooth production workflows.

Qualifications

• Maintains production schedules, event calendars, and CRM across multiple systems.
• Ensures data accuracy and consistency across CRM, production schedule, and calendars.
• Proactively identifies and resolves missing or conflicting information.

Responsibilities

• Enter and reflect every event in CRM, production schedule, and calendars.
• Maintain event calendars for New York, Chicago, and Moonlight Studios.
• Ensure complete dates, times, and locations for all production events.

Skills

CRM management

Cross-functional coordination

Attention to detail

Scheduling

Tools

CRM software

Scheduling software

Job description

Event Calendar, Production Schedule & CRM Management

The Production Coordinator is responsible for maintaining the accuracy and completeness of the company's Production Schedule, event calendars, and CRM. This person serves as the central point of accountability for ensuring that every event is captured, current, and consistent across these systems.

• Ensure every event is entered and accurately reflected in the CRM, Production Schedule, and appropriate event calendar
• Maintain event calendars for New York, Chicago, and Moonlight Studios, ensuring all events are represented accurately
• Ensure every event on the Production Schedule includes complete and accurate dates, times, and locations
• Confirm and maintain all critical event timing, including applicable crew calls, load-in times, setup times, rehearsals, show times, event start/end times, and load-out times
• Confirm complete venue information, including venue name, address, room or event space, and other relevant location details
• Ensure the CRM accurately reflects the current status of each event, including changes as an opportunity progresses from the sales process into confirmed production
• Regularly compare the CRM, Production Schedule, and event calendars to ensure events and critical information are consistent across all three
• Identify missing events, outdated information, conflicting information, or discrepancies between systems and ensure they are corrected
• Proactively obtain missing information from Sales, Producers, Project Managers, or other appropriate team members. The Production Coordinator is responsible for identifying information gaps and following through until the necessary information is obtained and entered
• Meet with the Sales team weekly to review all upcoming and potential events, confirm that every event is accounted for, and verify the current status of each opportunity
• Use the weekly Sales meeting to identify newly confirmed events, date or venue changes, cancellations, tentative events, and other updates that need to be reflected in the CRM, Production Schedule, or calendars
• Ensure newly confirmed events are promptly transitioned from the sales pipeline into the production workflow
• Follow up on tentative or incomplete events until their status is clear and the appropriate systems have been updated
• Update event information promptly when dates, times, locations, status, or other critical details change
• Regularly audit upcoming events to identify missing information, scheduling conflicts, or discrepancies before they create operational problems
• Coordinate with Sales, Production, and Operations so upcoming event information is available early enough for staffing, equipment, transportation, and production planning

Ownership & Accountability

The Production Coordinator is expected to actively own the accuracy of these systems rather than simply entering information provided by others.

• Is the event properly represented in the CRM?
• Is it on the correct NY, Chicago, and/or Moonlight Studios calendar?
• Is it on the Production Schedule?
• Are the date, venue, location, and all relevant event times complete and accurate?
• Does the CRM accurately reflect the event's current status?
• Is the information consistent across all applicable systems?
• If information is missing, who has it and has it been followed up on?
• Have changes been communicated to the appropriate Sales, Production, and Operations team members?

If an event is missing, incomplete, or inaccurate in any of these systems, the Production Coordinator is responsible for identifying the issue, obtaining the necessary information, and ensuring it is corrected.

About Sound Investment AV

Founded in 1999, Sound Investment AV is a full-service audiovisual production and technology company specializing in live events, corporate meetings, experiential productions, entertainment, and hospitality.

With teams in Chicago, New York, Miami, Las Vegas, and Los Angeles, we support events across the country with audio, video, lighting, staging, technical production, and show management services.

Our success is built on great people, strong relationships, technical expertise, and a commitment to delivering exceptional experiences for our clients.

Benefits & Perks

Sound Investment AV offers a competitive compensation and benefits package designed to support our team both professionally and personally.

• Competitive salary based on experience
• Medical insurance
• Dental insurance
• Company-sponsored IRA with employer matching
• Paid time off
• Paid company holidays
• Cell phone reimbursement
• Opportunities for professional growth and advancement
• Hands-on experience with a wide variety of events, venues, clients, and productions
• Collaborative, fast-paced work environment within a growing national AV production company

Specific benefits and eligibility may vary based on position and employment status.