Associate Overview
We’re always looking for bright, talented and outgoing people. An Andretti Associate is responsible for anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional Guest service. All positions are responsible for assisting guests in various areas and capacities, listening to requests in a friendly manner, and following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction.
- Anticipates and responds to guests in a friendly and positive manner with a sense of urgency.
- Assists with guest recovery and notifies manager to ensure positive experiences.
- Communicates clearly and professionally while interacting enthusiastically with guests and fellow co‑workers.
- Works as a team player in meeting guest needs and actively contributes to the efforts of other departments.
- Attends all required department and company meetings and training sessions.
- Knowledgeable of facility emergency procedures.
- Performs opening, running, and closing department duties as assigned.
1+ year prior guest service experience required, preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, guest‑focused and the ability to perform job duties in a fast‑paced and amplified (loud) environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed.
Andretti has top‑tier pay, 401(k) with a company match, and opportunities to grow and showcase talent.
The physical demands described here are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical abilities include:
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 30 lbs.
- Some positions require working in extreme temperatures.
- Walk or stand for long periods of time.
- Desire and ability to smile throughout shift.
Prep Cook
The part‑time Andretti Prep Cook is a culinary professional who specializes in preparing large quantities of food for events such as banquets, weddings, conferences, and other gatherings. The role involves planning menus, coordinating with event organizers, and overseeing the preparation and presentation of dishes to ensure a high‑quality dining experience for a large number of guests.
- Ensure food comes out simultaneously, in high quality and in a timely manner.
- Remain knowledgeable about the restaurant menu and make accommodations on individual orders as requested by guests.
- Set up, stock, and organize workstation throughout the shift.
- Practice proper storeroom and inventory control procedures.
- Follow proper heating and cooling standards.
- Resolve problems with wait staff, customer orders, or other food‑related issues in the kitchen in a timely and efficient manner.
- Understand the safety practices and know the correct set up, operation, breakdown and cleanup of all equipment.
- Maintain utensils such as knives in safe and appropriate working condition and ensure that all utensils are clean before each use.
- Label, date, and properly store prepped and cooked foods.
- Follow proper safety and sanitation guidelines according to local and company health regulations.
- Assist with guest recovery and notify manager to ensure positive guest experiences.
- Constant working knowledge of Andretti brand, product and policies and procedures.
- Perform opening, running and closing department duties as assigned.
Skills & Requirements
- High School Diploma or equivalent.
- The desire and ability to be pleasant, upbeat and sociable throughout the workday.
- Work varying days, nights, holidays and weekends.
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Walk or stand for extended periods of time.
- Must be able to lift up to 15 lbs. on a regular and continuing basis.
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50 lbs.
- Ability to communicate quickly and accurately.
- Work environment may include bright, dim or flashing lights and loud sounds.
- Requires manual dexterity to use and operate necessary equipment.
- Be able to understand, follow and maintain safety standards at all times.