Event Porter & Venue Maintenance Specialist

Sound Investment; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Moonlight Studios Chicago is seeking a dependable, detail-oriented individual to support event operations and keep our venue clean, organized, and well maintained. This hands-on venue support role focuses on event portering as the primary responsibility, with building cleaning and basic maintenance on non-event days.

The role requires working during events, including evenings, weekends, and holidays as needed, with a strong emphasis on safety, guest service, and collaboration with venue teams.

Qualifications

• Previous porter or custodial experience preferred.
• Dependable, punctual and able to work with limited supervision.
• Strong attention to cleanliness, presentation, and detail.
• Comfortable performing hands-on cleaning and basic maintenance tasks.
• Able to follow written and verbal instructions.

Responsibilities

• Maintain the cleanliness and appearance of guest areas, restrooms, hallways, entrances, loading areas, and back-of-house spaces throughout events.
• Complete regular restroom checks and restock paper products, soap, and other supplies.
• Monitor and empty trash and recycling receptacles before they become full.
• Help ensure vendors follow the venue’s garbage, recycling, and dumpster procedures.
• Respond promptly and discreetly to spills, broken glass, and other cleaning needs.
• Sweep, mop, vacuum, wipe down surfaces, and spot-clean as needed.
• Assist with pre-event preparation, post-event cleanup, and venue resets.
• Help move and reset furniture, remove debris, and return venue areas to their standard condition.
• Work respectfully around guests, clients, vendors, caterers, and production crews.
• Provide courteous assistance when approached by guests and refer questions to the appropriate venue team member.
• Complete assigned opening, event, and closing checklists.
• Perform scheduled building cleaning and upkeep on non-event days and between events.
• Thoroughly clean and sanitize restrooms, including toilets, sinks, fixtures, and floors.
• Keep cleaning equipment and supplies organized, maintained, and properly stored.
• Monitor supply levels and notify management when items need to be reordered.
• Identify and report property damage, leaks, plumbing issues, equipment problems, and other conditions requiring repair.

Skills

Custodial experience

Attention to detail

Dependable

Hands-on cleaning

Communication skills

Job description

Moonlight Studios Chicago is seeking a dependable, detail-oriented individual to support event operations and keep our venue clean, organized, and well maintained. This hands-on venue support role focuses on event portering as the primary responsibility, with building cleaning and basic maintenance on non-event days.

The role requires working during events, including evenings, weekends, and holidays as needed, with a strong emphasis on safety, guest service, and collaboration with venue teams.