Event Manager – Lowell Memorial Auditorium

Spectaclelive; Lowell (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Professional growth

Collaborative culture

Diverse calendar of events

Job summary

Spectacle Live in Lowell, MA is seeking a Manager of Event Operations to oversee planning and execution of concerts, performances, and private rentals at Lowell Memorial Auditorium.

You’ll lead event logistics from advance planning through post-event settlement and act as the primary liaison among promoters, clients, venue staff, and partners. This is a full-time role requiring evenings, weekends, and holidays.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 1+ years of event management experience in live entertainment or similar venues.
• Experience advancing events and coordinating multiple departments.
• Strong organizational, communication, and problem-solving skills.
• Ability to remain calm under pressure with multiple priorities.
• Willingness to work evenings, weekends, and holidays based on event schedules.

Responsibilities

• Lead all stages of event execution from advance planning to post-event settlement.
• Coordinate logistics with promoters, renters, and clients.
• Develop event timelines, staffing plans, and operational documents.
• Oversee load-ins, event operations, and load-outs.
• Serve as Manager on Duty during assigned events and ensure venue readiness.

Skills

Bachelor's degree or equivalent

Event management

Organization

Communication

Calm under pressure

Evenings/weekends/holidays

Education

Bachelor’s degree or equivalent professional experience

Job description

Event Manager - Lowell Memorial Auditorium

Lowell Memorial Auditorium | Lowell, MA
Full-Time | Exempt
Salary: $50,000-$55,000

Spectacle Live is seeking an energetic, organized, and service-driven Manager of Event Operations to oversee the planning and execution of concerts, theatrical performances, comedy shows, community events, and private rentals at the historic Lowell Memorial Auditorium.

If you thrive in a fast-paced environment, enjoy solving complex operational challenges, and are passionate about creating exceptional experiences for clients, artists, and guests, we'd love to meet you.

This is an opportunity to play a key leadership role with one of New England’s premier independent venue management companies.

What You'll Do

As the Manager of Event Operations, you'll lead every stage of event execution—from advance planning through post-event settlement - while serving as the primary liaison between promoters, clients, venue staff, contractors, and municipal partners.

Event Management

• Advance assigned events from contract execution through final settlement
• Coordinate logistics with promoters, touring personnel, renters, and clients
• Develop event timelines, staffing plans, and operational documents
• Lead pre-event production and operations meetings
• Oversee load-ins, event operations, and load-outs
• Serve as Manager on Duty during assigned events
• Ensure venue readiness before, during, and after every event

Client & Guest Experience

• Serve as the primary point of contact for clients and promoters
• Deliver exceptional customer service throughout the event lifecycle
• Coordinate hospitality requirements
• Resolve client and guest concerns professionally and proactively
• Recruit, hire, train, schedule, and supervise event staff
• Coordinate staffing for ushers, ticket takers, security, and parking
• Coach and develop team members while fostering a collaborative, service-first culture
• Monitor staffing costs and event expenses
• Coordinate event billing and settlements with Accounting
• Support profitability through thoughtful operational planning
• Identify efficiencies and revenue enhancement opportunities

Safety & Compliance

• Coordinate with Police, Fire, EMS, and public safety partners
• Review emergency action plans and crowd management procedures
• Ensure compliance with all company policies and safety regulations

What We're Looking For

Required Qualifications

• Bachelor’s degree or equivalent professional experience
• 1+ years of event management experience in live entertainment, performing arts, sports, convention centers, or public assembly facilities
• Experience advancing events and coordinating multiple operational departments
• Strong organizational, communication, and problem-solving skills
• Ability to remain calm under pressure while managing multiple priorities
• Willingness to work evenings, weekends, and holidays based on event schedules

Preferred Qualifications

• Leadership or supervisory experience
• Experience with event settlements and budgeting
• Knowledge of venue operations, crowd management, and public safety practices
• Experience working with promoters, artists, or touring productions

The Ideal Candidate

You are:

• A collaborative leader who enjoys bringing teams together
• Highly organized with exceptional attention to detail
• Customer-focused and committed to delivering premium guest experiences
• Comfortable making decisions in fast-paced environments
• A strong communicator who builds positive relationships with clients and colleagues
• Passionate about live entertainment and creating memorable experiences

Why Spectacle Live?

At Spectacle Live, we're more than a venue management company - we're passionate about creating memorable live experiences while investing in our people and communities.

We offer:

• Opportunities for professional growth
• A collaborative and supportive culture
• Exposure to a diverse calendar of concerts, comedy, theater, and community events
• The opportunity to make a meaningful impact at one of New England’s historic performing arts venues

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to stand and walk for extended periods
• Work comfortably in crowded, loud, and fast-paced environments
• Travel between assigned venues when necessary
• Availability for nights, weekends, and holidays

Selected candidates will participate in a multi-step interview process that includes conversations with regional leadership, executive leadership, and the company's CEO.