EVENT MANAGER - DEDICATED PHARMA ACCOUNT

egg; United States; Hybrid; USD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Flexible remote/hybrid setup

Competitive salary + bonus

Tech stipend home office

Lunch vouchers

Smart colleagues

International career opportunities + 1

Zusammenfassung

egg is seeking an experienced Project Manager to lead production and delivery of congresses, meetings and brand experiences for a key pharmaceutical client. You will guide the account, ensuring on-time, on-budget delivery while coaching project teams and maintaining strong client relationships.

Fluent English and Spanish are essential, with 8+ years in pharma/healthcare event environments. A hybrid work setup with international opportunities is offered.

Qualifikationen

• 8+ years of experience in an event agency environment with pharma/healthcare clients.
• Experience managing dedicated client accounts with governance and regulatory requirements.
• Strong delivery and operational process management, reporting and team coordination.
• Expertise in resource planning, utilization, forecasting and budget oversight.
• Fluent English and Spanish (written and spoken).

Aufgaben

• Lead production and delivery of congresses and brand experiences.
• Coach and support project managers and operational team members.
• Monitor client satisfaction, account health and resource allocation.
• Oversee budgets, forecasting, and financial performance.
• Improve delivery standards and reporting tools.

Kenntnisse

Event management

Pharma experience

Budget oversight

Forecasting

Resource planning

Stakeholder mgmt

Leadership

English & Spanish

Tools

Cvent

Microsoft 365

Excel

Jobbeschreibung

Описание

At egg we make experiences. Real ones. The kind that take creativity, sharp thinking, attention to detail and, every now and then, a sense of humour when everything changes five minutes before launch. We work across countries, cultures and clients, so things move fast and no two days look the same. That's part of what we enjoy. It also means we need people who can stay calm under pressure, take ownership and care about getting things right. No big egos. No hiding mistakes. No silent chickens in this nest. Which brings us to you You understand that great client experiences don't happen by chance. They are the result of strong processes, effective planning, clear accountability and teams that have the support they need to perform at their best. You enjoy helping people succeed, bringing structure to complexity and ensuring that projects are delivered consistently, compliantly and efficiently. You're equally comfortable discussing account performance with senior stakeholders, mentoring project teams or stepping into an event when operational support is needed.

Задачи

In this role, you will work 100% on one of our key pharmaceutical clients. Lead the production and delivery of congresses, meetings, symposia and brand experiences, ensuring projects are delivered on time, within budget and in line with client requirements Coach, mentor and support Project Managers and operational team members, helping develop capabilities and drive delivery excellence across the account Partner with the Account Lead to monitor client satisfaction, operational performance, resource allocation and overall account health Monitor SLAs, KPIs, compliance requirements and RAID logs, identifying risks, proposing solutions and driving continuous improvement Oversee account financials, including budget consolidation, forecasting, reporting and operational performance tracking Improve delivery standards, processes, templates, reporting tools and AI-enabled ways of working that increase efficiency and quality

Требования

(We really mean it. Candidates who do not meet the following criteria will not be considered.) 8+ years of experience within an event agency environment, including significant exposure to pharmaceutical and/or healthcare clients Proven experience working on dedicated client accounts with complex governance, compliance and operational requirements Strong experience managing event delivery, operational processes, reporting frameworks and team coordination Demonstrated expertise in resource planning, utilization management, forecasting and budget oversight Advanced knowledge of Cvent and strong proficiency in Microsoft 365, including Excel-based reporting and analysis Exceptional stakeholder management, leadership and communication skills, with the ability to influence and support teams at all levels Fluency in English and Spanish, written and spoken (No scrambled oeufs at egg, svp.)

Условия

Bonus points if... Previous experience overseeing a dedicated pharmaceutical account at regional or global level

What we bring to the table

• Flexible working setup (remote in some places, hybrid in others)
• Competitive salary + performance-based bonus
• Home office / tech stipend, lunch vouchers
• Smart, supportive colleagues who genuinely enjoy working together
• International career opportunities + annual global offsite in somewhere excellent
• Free coffee, pet-friendly offices and a culture that cares about people as much as performance (Yes, the coffee is good. We're not monsters.)

The most important bit At egg, feedback goes in all directions: up, down and sideways. We believe accountability and kindness can coexist. It’s okay to make mistakes here, as long as we own them, learn from them, and don’t keep serving them sunny-side up forever. We’re proud of a team made up of people from all walks of life, backgrounds and perspectives. We believe this makes our work better, our thinking sharper, and our outcomes stronger. We welcome applications from all genders, including transgender and non-binary people, as well as BIPOC communities, LGBTQ2S+ communities, and people with visible and non-visible disabilities. We are also an ESG-driven company committed to making a positive impact beyond our own walls.