Event & Lifestyle Coordinator - Active Adult (Pearland, TX)

Greystar; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Lifestyle Coordinator to enhance community engagement and resident satisfaction. This role is vital in supporting daily operations, coordinating events, and fostering relationships with residents. You'll work closely with management to ensure a welcoming environment and contribute to community goals. With a focus on innovative programming and resident retention, this position offers a unique opportunity to make a significant impact in a vibrant community setting. Join a dynamic team that values creativity and community spirit while enjoying robust benefits and a collaborative work atmosphere.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

Onsite Housing Discounts

401(k) with Company Match

Paid Sabbatical

Paid Parental Leave

Employee Assistance Program

Charitable Giving Programs

Qualifications

• Strong customer service skills to interact positively with residents and prospects.
• Ability to coordinate events and manage community activities effectively.

Responsibilities

• Greet residents and prospects, assisting with tours and inquiries.
• Manage package deliveries and maintain cleanliness of amenities.
• Develop and execute community programs and events.

Skills

Customer Service

Event Coordination

Sales and Marketing

Communication

Education

High School Diploma

Bachelor's Degree

Job description

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Lifestyle Coordinator plays an integral role in supporting the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the community.

JOB RESPONSIBILITIES

1. Greet prospects and residents as they enter the office/leasing area, ensuring their comfort while they wait to speak with a team member. Assist with tours as needed.
2. Answer phone calls, route them to the appropriate team member, and assist with service request callbacks as necessary.
3. Maintain the guest suite schedule for proper payment and cleanliness, and manage loading dock and elevator schedules for move-ins and move-outs.
4. Manage all package deliveries by documenting arrivals and notifying residents within 24 hours.
5. Ensure amenities are in tour condition and prepared for resident use.
6. Utilize amenity spaces to develop and execute innovative events, services, and programs, including developing outcomes and assessment metrics.
7. Keep detailed information on local restaurants, shops, delivery options, and other relevant services; maintain relationships with vendors and local businesses; offer recommendations to residents; stay updated on community events.
8. Monitor and respond to the Lifestyle Email Account, working with the Lifestyle Team to ensure timely responses and to promote events and programs.
9. Create and distribute the monthly calendar, newsletter, and flyers; monitor and update the Resident Portal.
10. Participate in meeting sales and marketing program standards and benchmarks.
11. Contribute to budget development related to activities and resident retention, and manage expenses within budget.

Additional Compensation

Many factors influence employee pay, including business needs, experience, skills, and location.

• Corporate Positions: May include quarterly or annual bonuses based on performance.
• Onsite Property Positions: May include weekly, monthly, and quarterly bonuses.

Robust Benefits Offered

• Medical, Dental, Vision, Disability & Life insurance benefits, with low or free employee coverage options.
• Paid Time Off: starting with 15 days vacation, 4 personal days, 10 sick days, and 11 holidays, plus birthday off after 1 year.
• Onsite housing discounts at Greystar-managed communities, subject to availability.
• 6-week Paid Sabbatical after 10 years, every 5 years thereafter.
• 401(k) with up to 6% company match after 6 months.
• Paid Parental Leave and Fertility Benefits up to $10,000.
• Employee Assistance Program and other insurance options.
• Charitable giving programs.

*Benefits for full-time employees; benefits may vary for union and prevailing wage roles based on agreements.

Greystar considers qualified applicants with arrest and conviction records for employment.

About the company

At Greystar, we offer apartments in desirable locations near shopping, dining, and workplaces. Browse our wide selection of apartments and find your dream home today.