Event Housing & Billing Coordinator

Mcr-Hotels; New York (NY); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health/Dental/Vision Insurance

Job summary

TWA Hotel JFK NYC, operated by MCR, is seeking an Event Specialist to support the Events team and coordinate with hotel group clients to ensure successful events. You will serve as the housing and billing contact from pre-arrival through departure, processing reservations and managing billing and deposits.

The role requires strong organizational skills, attention to detail, and excellent communication. Flexibility to work a dynamic schedule including days, nights, holidays, and weekends is

Qualifications

• College preferred.
• At least 1 year of related work experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask and work in a fast-paced environment.
• Aptitude for self-motivation.
• A can-do attitude and a hands-on approach.
• Flexible schedule to work days, nights, holidays and weekends based on the demands of the hotel.

Responsibilities

• Work with hotel group clients to ensure a successful event by serving as the housing and billing contact from pre-arrival through departure.
• Process all reservation requests, changes, and cancellations received.
• Identify guest reservation needs, determine the appropriate room type, and verify availability of the room type and rate.
• Accommodate and document special requests.
• Set up proper billing accounts according to accounting policies.
• Properly track event deposits received, including group advance deposits and final payments.
• Prepare Preliminary Group Bills and Final Group Bills.
• Prepare, review, and issue bills, invoices, and account statements according to company procedures.
• Provide excellent service to both internal and external customers.
• Work closely with various departments to ensure successful groups from pre-arrival through final billing.
• Perform additional duties as assigned by the Manager.

Skills

Organizational skills

Communication skills

Multitasking

Self-motivation

Flexible schedule

Education

College preferred

Job description

TWA Hotel JFK NYC, operated by MCR, is seeking an Event Specialist to support the Events team and coordinate with hotel group clients to ensure successful events. You will serve as the housing and billing contact from pre-arrival through departure, processing reservations and managing billing and deposits.

The role requires strong organizational skills, attention to detail, and excellent communication. Flexibility to work a dynamic schedule including days, nights, holidays, and weekends is