Event Guest Services Specialist

BEST Crowd Management; Windsor (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

BEST Crowd Management at UW‑Madison is seeking friendly guest services team members to welcome guests at games, concerts, and campus events. You will greet and guide visitors, scan tickets, monitor entry points, and support crowd flow.

You will follow safety procedures, communicate clearly with visitors and staff, report concerns to supervisors, and receive training in event operations and safety with opportunities to grow within the GardaWorld network.

Responsibilities

• Greet and guide guests, scan tickets, monitor entry points, and support crowd flow following safety procedures.
• Communicate clearly with visitors and team members, respond calmly to questions or minor issues, and report concerns to supervisors.

Job description

BEST Crowd Management at UW‑Madison is seeking friendly guest services team members to welcome guests at games, concerts, and campus events. You will greet and guide visitors, scan tickets, monitor entry points, and support crowd flow.

You will follow safety procedures, communicate clearly with visitors and staff, report concerns to supervisors, and receive training in event operations and safety with opportunities to grow within the GardaWorld network.