Event Guest Services Associate (Campus & Stadium)

BEST Crowd Management; New Glarus (WI); On-site; USD 19,000 - 22,000; Full time

Job summary

BEST Crowd Management is seeking guest services staff at UW-Madison to greet attendees, scan tickets, and help maintain smooth crowd flow at games, concerts, and campus events. You will follow safety procedures, communicate clearly with visitors and fellow staff, and report concerns to supervisors.

You’ll receive training in guest services and event safety while working in a close-knit team environment and gaining experience in event operations with opportunities to grow within the GardaWorld

Qualifications

• Greeting and guiding guests at events.
• Scanning tickets and monitoring entry points.
• Following safety and security procedures.

Responsibilities

• Greet and guide guests at games, concerts, and campus events.
• Scan tickets and manage entry flow.
• Respond to questions calmly and report concerns to supervisors.
• Collaborate with team to ensure smooth event operations.

Skills

Guest services

Crowd management

Safety procedures

Communication

Problem solving

Job description

BEST Crowd Management is seeking guest services staff at UW-Madison to greet attendees, scan tickets, and help maintain smooth crowd flow at games, concerts, and campus events. You will follow safety procedures, communicate clearly with visitors and fellow staff, and report concerns to supervisors.

You’ll receive training in guest services and event safety while working in a close-knit team environment and gaining experience in event operations with opportunities to grow within the GardaWorld