Event & Guest Experience Lead

Stars and Strikes Family Entertainment Centers; Columbus (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free bowling

Laser tag

Gameplay

Monthly rewards

Company-wide contests

Health & 401k Benefits for Eligible Te

Paid-Time off

Bonuses

Job summary

Stars and Strikes Family Entertainment Center is seeking an energetic Event Manager to oversee the execution of all events, ensuring guest service standards and memorable experiences for our guests. The ideal candidate will demonstrate leadership in a fast-paced, high-volume environment and can work weekends and holidays.

Experience in hospitality and/or Food & Beverage is a plus, with strong communication and organizational skills essential for success in coordinating, executing, and following

Qualifications

• Interview, select, train, schedule, coach, and support Event and Birthday Hosts.
• Interact with parents and serve as the point of contact for all parties.
• Ensure successful execution of all parties and events.
• Promote Stars and Strikes services to meeting planners.
• Monitor and update printed and digital marketing materials.
• Manage inventory of event supplies.

Responsibilities

• Interview, select, train, schedule, coach, and support Event and Birthday Hosts.
• Interact with every parent and serve as the point of contact for all parties.
• Responsible for the successful execution of all parties and events.
• Establish rapport with meeting planners while promoting Stars and Strikes services.
• Monitor, replenish, and update marketing materials including printed and digital collateral.
• Manage an inventory of event supplies.

Skills

Leadership

Communication

Organizational skills

Time management

Hospitality / F&B experience

Job description

Stars and Strikes Family Entertainment Center is seeking an energetic Event Manager to oversee the execution of all events, ensuring guest service standards and memorable experiences for our guests. The ideal candidate will demonstrate leadership in a fast-paced, high-volume environment and can work weekends and holidays.

Experience in hospitality and/or Food & Beverage is a plus, with strong communication and organizational skills essential for success in coordinating, executing, and following