Event Experience Lead: Guest & Events

Andretti Karting; Katy (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with 4.5% Company Match

Medical, Dental & Vision Insurance

Paid Time Off

Flexible Scheduling

Employee Perks

Job summary

Andretti Indoor Karting & Games is seeking an Event Associate to join the team. Welcome visitors, set up event spaces, host events, and supervise activities to ensure guests have a memorable experience in a high-energy environment.

As part of a rapidly growing family entertainment company, you will grow professionally, receive strong benefits, and work in a collaborative, guest-focused culture. Hospitality experience is preferred and prior guest service is valued.

Qualifications

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Responsibilities

• Welcome visitors by greeting them in a friendly and positive manner.
• Set up and break down event spaces per event contract, management and floor diagram.
• Host entire event, supervise all activities and ensure guests are pleased with their visit.
• Maintain proper food and beverage temperature, and correct utensils are used.
• Pay attention to details, focus on Guests, and understand event contracts.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with any Guest recovery and ensure positive Guest experiences.

Education

High School Diploma or equivalent

Job description

Andretti Indoor Karting & Games is seeking an Event Associate to join the team. Welcome visitors, set up event spaces, host events, and supervise activities to ensure guests have a memorable experience in a high-energy environment.

As part of a rapidly growing family entertainment company, you will grow professionally, receive strong benefits, and work in a collaborative, guest-focused culture. Hospitality experience is preferred and prior guest service is valued.