Event Coordinator (Part Time)

Fooda; Palo Alto (CA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Competitive wages

401k

Advancement opportunities

Networking opportunities

Free meals

Job summary

Fooda is hiring for on-site event support in Palo Alto, CA. You will help set up and tear down food program events, troubleshoot POS and display boards, and ensure a high-quality customer experience during lunch hours.

You will gain competency with Fooda technology and standard procedures, handling issues like late deliveries and miscommunications, and providing real-time support to customers. This role offers opportunities for advancement and a unique workplace food program.

Responsibilities

• Set up and tear down onsite, clean equipment, and ensure high quality setup and customer experience
• Become proficient with Fooda’s technology and operations procedures
• Resolve issues like incorrect orders, late deliveries, or miscommunication via on-site problem solving
• Troubleshoot POS systems, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and coaching of the mobile app
• Provide real-time on-site customer service to promptly resolve issues with consumers
• Audit restaurant event setup for consistency and quality
• Escalate issues to Operations Manager when needed
• Work during lunch hours Monday–Friday (10am–2pm)

Job description

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities, have served over 100 million meals, and continue to grow rapidly. Powered by technology and a network of 1,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

What You’ll Be Doing

• Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
• Gain competency with Fooda’s technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
• Critical hours are over lunch Monday- Friday (10am- 2pm)

What We’ll Hook You Up With:

• Competitive wages $20-$23/hr
• 401k Retirement Savings Plan with company match
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.