Event Coordinator (Part Time)

Fooda, Inc.; Los Angeles (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Hourly wages

401k with company match

Advancement opportunities

Networking with local restaurants

Free meals/food

Job summary

Fooda, Inc. is seeking an energetic onsite events assistant to support lunch-time activations across Fooda events. You will assist with setup, troubleshooting, and customer interactions to ensure a high-quality experience for workplace diners.

Key tasks include learning Fooda technology, resolving order issues, and promoting the Fooda app on-site. This role offers direct customer interaction, growth potential, and exposure to restaurant partners within a fast-paced environment.

Qualifications

• Authorized to work in the United States on a full-time basis.
• Willingness to work during lunch hours (10am–2pm) and weekends as needed.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Support Fooda events onsite: set-up, tear down, clean equipment and site areas, and ensure high quality customer experience.
• Learn and operate Fooda technology and standard procedures.
• Resolve issues like incorrect orders, late deliveries, or communication errors with customers.
• Troubleshoot POS systems, onsite technology, and TV menu boards.
• Conduct onsite Fooda promotions and coaching for mobile app usage.
• Provide real-time onsite customer service to promptly resolve issues directly with customers.
• Assist with audit of restaurant event setup for consistency and quality.
• Escalate issues to Operations Manager when needed to maintain smooth operations.
• Work during critical lunch hours Monday to Friday (10am–2pm).

Job description

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities, have served over 100 million meals, and continue to grow rapidly. Powered by technology and a network of 1,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

What You'll Be Doing

• Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience


• Gain competency with Fooda's technology and standard operations procedures


• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication


• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards


• Conduct onsite Fooda promotions and mobile app coaching


• Provide real-time onsite customer service to resolve issues promptly directly with the consumer


• Facilitate audits of restaurant event set-up to ensure consistency and high quality


• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve


• Critical hours are over lunch Monday- Friday (10am- 2pm)

What We'll Hook You Up With:

• Competitive wages $20-$23/hr


• 401k Retirement Savings Plan with company match


• Long-term opportunities for advancement within Fooda


• Networking opportunities for work or career with local restaurants


• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis.