Event Coordinator (Part-Time)

Fooda; Boston (MA); On-site; USD 30,000 - 50,000; Part time

Job summary

An innovative company is seeking a part-time Event Coordinator to enhance workplace food programs. This role involves supporting events, ensuring high-quality customer experiences, and troubleshooting technology issues. The ideal candidate is friendly, organized, and enjoys building relationships with customers. You'll have the opportunity to work with local restaurants and gain valuable experience in the food service industry while enjoying competitive wages and flexible hours. If you're tech-savvy and passionate about customer service, this position is perfect for you!

Benefits

401(k) Retirement Savings Plan with company match

Opportunities for advancement

Networking opportunities with local restaurants

Free food

Qualifications

• Strong customer service skills and experience in hospitality or events.
• Ability to troubleshoot technical issues and maintain quality setups.

Responsibilities

• Support events with setup, teardown, and ensuring customer satisfaction.
• Troubleshoot issues with orders, deliveries, and technology.

Skills

Customer Service

Problem-Solving

Technical Troubleshooting

Communication

Organization

Relationship Building

Tools

Point-of-Sale Systems

Mobile Apps

Job description

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks.

Fooda is currently recruiting for a part-time Event Coordinator in our Boston market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

What You’ll Be Doing

1. Support Fooda events in various capacities, including onsite setup, teardown, cleaning equipment and site areas, problem-solving, and ensuring high-quality setup and customer experience.
2. Gain competency with Fooda’s technology and standard operational procedures.
3. Address issues such as incorrect orders, late deliveries, late restaurant arrivals, or miscommunications.
4. Troubleshoot technical issues with point-of-sale (POS) systems, onsite technology, and TV menu boards.
5. Conduct onsite Fooda promotions and mobile app coaching.
6. Provide real-time onsite customer service to resolve issues promptly.
7. Facilitate audits of restaurant event setups to ensure consistency and quality.
8. Escalate issues to the Operations Manager when necessary.
9. Availability during critical hours over lunch Tuesday - Thursday (10 am – 2 pm), with responsibilities potentially spanning 8 am-4 pm depending on market needs.

Who You Are:

1. You love building relationships with customers and excel in customer service.
2. You are friendly, energetic, and enjoy interacting with people.
3. You are tech-savvy and comfortable in a fast-paced environment.
4. You are resourceful, able to stay composed under pressure, and find solutions efficiently.
5. You are a strong communicator and self-motivated.
6. You are organized and detail-oriented; a Type-A personality is a plus!
7. You know the local area well and can get around efficiently using your own vehicle.
8. You seek a steady part-time role (12-15 hours/week) with flexible hours during regular business times.
9. Prior catering or serving experience is strongly preferred.

What We’ll Hook You Up With:

• Competitive wages
• 401(k) Retirement Savings Plan with company match
• Opportunities for advancement within Fooda
• Networking opportunities with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.