Event Coordinator - Luxury Resort

Safco Management Inc.; New Hampshire; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance

401(k) Participation

Paid Vacation

Paid Holidays

Free Access to Resort Amenities

Exclusive Employee Discounts

Timeshare Exchange Opportunities

Job summary

Steele Hill Resorts is seeking a dynamic Wedding & Events Coordinator to plan and execute weddings, social gatherings, corporate functions, and celebrations.

The role requires exceptional organization, outstanding guest service, and the ability to thrive in a fast-paced hospitality setting while coordinating day-of logistics and coordinating with clients, vendors, and resort departments to deliver memorable events.

Qualifications

• Prior experience in event coordination, hospitality, or customer service preferred
• Strong organizational, multitasking, and time-management skills
• Excellent interpersonal, communication, and customer service abilities
• Ability to lift, move, and assist with event setup equipment as needed
• Flexibility to work weekends, holidays, evenings, and varying schedules
• Positive attitude with a commitment to delivering exceptional guest experiences
• Familiarity with BEOs, event sales systems, and hospitality software is a plus

Responsibilities

• Lead and coordinate day-of event logistics from start to finish.
• Assist client meetings, venue tours, and final consultations to foster relationships.
• Liaise with clients, vendors, and resort departments to execute details.
• Oversee setup and breakdown of event spaces and décor.
• Prepare BEOs, process orders, and maintain event docs.
• Support sales: respond to inquiries and track leads.
• Collaborate on event aesthetics and layout design.
• Provide updates to Sales Managers and gather client feedback.

Skills

Event coordination

Customer service

Communication

Organizational skills

Flexibility

Tools

BEOs familiarity

Hospitality software

Job description

Description

Wedding & Events Coordinator

Position Overview:

Steele Hill Resorts is seeking a dynamic, enthusiastic, and highly organized Wedding & Events Coordinator to join our team. This individual will play a vital role in the planning, coordination, and successful execution of a wide range of events, including weddings, social gatherings, corporate functions, and special celebrations. The ideal candidate will be detail-oriented, service-driven, and physically capable of assisting with event setup and breakdown while thriving in a fast-paced hospitality environment. This position requires exceptional communication skills, professionalism, creativity, and a passion for delivering memorable guest experiences.

Generous Benefits Package:

• Health Insurance – Comprehensive coverage to keep you protected
• Dental & Vision Insurance – Keep your smile and vision healthy
• Life Insurance – Peace of mind for you and your loved ones, fully paid by us
• 401(k) Participation – Plan for your future while enjoying the present
• Paid Vacation – Because everyone deserves time to recharge
• Paid Holidays – Celebrate the moments that matter most

On-Resort Perks:

• Free Access to Resort Amenities – Enjoy the Fitness Center, Pools, Golf Course, and more
• Exclusive Employee Discounts – Save on resort stays, services, dining, and retail
• Timeshare Exchange Opportunities – Available after one year of employment

Key Responsibilities:

• Event Execution & Coordination: Lead and coordinate day-of event logistics for weddings, corporate meetings, social events, and special celebrations, ensuring seamless execution from start to finish.
• Client Engagement & Support: Assist with venue tours, client meetings, detail reviews, and final consultations while building lasting client relationships through clear communication, professionalism, and exceptional service.
• Vendor & Partner Communication: Serve as a liaison between clients, vendors, resort departments, and third-party partners to ensure all event details are executed accurately and expectations are exceeded.
• Venue Preparation & Oversight: Oversee the setup and breakdown of event spaces, including equipment installation, décor placement, table arrangements, and overall venue presentation. Maintain a clean, organized, and polished event environment at all times.
• Administrative Support: Prepare and distribute Banquet Event Orders (BEOs), process supply orders, maintain event documentation, and coordinate internal communications related to event operations.
• Sales Support & Lead Management: Assist with negotiating and booking event spaces, responding to inquiries, tracking leads from web, email, and phone channels, and following up with prospective clients to secure new business opportunities.
• Creative Input & Event Design: Collaborate with clients and team members on event aesthetics, including floral arrangements, linens, décor, and layout design to ensure each event reflects the client’s vision and resort standards.
• Reporting & Feedback: Provide timely updates to Sales Managers and Directors, gather client feedback, and assist in identifying opportunities for service enhancements and future marketing initiatives.

Requirements

Qualifications:

• Prior experience in event coordination, hospitality, or customer service preferred
• Strong organizational, multitasking, and time-management skills
• Excellent interpersonal, communication, and customer service abilities
• Ability to lift, move, and assist with event setup equipment as needed
• Flexibility to work weekends, holidays, evenings, and varying schedules
• Positive attitude with a commitment to delivering exceptional guest experiences
• Familiarity with BEOs, event sales systems, and hospitality software is a plus